Find & Apply For Office Manager Jobs in Mount Pleasant, Michigan

Job Title:

Office Manager Location:

Mt.

Pleasant, MI Job Type:

Full-Time Company Overview:

Join our fast-growing, patient-centered optical practice at Pleasant Optics, where our focus is on delivering exceptional eye care and personalized eyewear solutions. We pride ourselves on maintaining a welcoming, professional, and collaborative environment for both our patients and team members. As our Office Manager, you'll play a key leadership role in ensuring smooth daily operations while fostering a strong, team-first culture. Our practice is guided by a set of core values that reflect our commitment to patient care, professional development, and a positive work environment. As a member of our team, you are expected to model these values: Contribute to our positive reputation: Earn the trust and loyalty of patients, coworkers, and the community through exceptional service and a polished, professional appearance that reflects our high standards.

Humbly confident:

Lead with confidence, integrity, and a continuous desire to learn and grow.

Pursue excellence:

Strive to exceed expectations in every aspect of your role.

Exude professional maturity:

Approach each interaction with accountability, poise, and professionalism.

Key Responsibilities:

Oversee the day-to-day operations of the office, including patient scheduling, staff assignments, and overall workflow. Support staffing needs including recruitment, onboarding, training, and addressing staff concerns. Address and resolve patient complaints with professionalism and empathy to ensure patient satisfaction. Coordinate with vendors for the purchase of office and clinical supplies to maintain proper inventory levels. Manage daily financial procedures including calculating and preparing bank deposits. Maintain staff schedules to ensure optimal coverage and operational efficiency. Participate in leadership meetings to ensure alignment with company goals and standards. Provide ongoing coaching and performance feedback to team members including opticians, technicians, and front desk staff. Ensure compliance with company policies, HIPAA, and all applicable regulations. Collaborate with the clinical and optical teams to maintain high standards of patient care. Identify and implement opportunities to improve efficiency, patient flow, and profitability. Lead regular staff meetings to promote clear communication and goal alignment. Work closely with upper management to support company-wide initiatives and strategy.

Qualifications:

Prior experience in office management, preferably in a healthcare or optical environment. Demonstrated leadership and team management skills. Excellent organizational and multitasking capabilities. Proficiency in Microsoft Office; experience with EHR or practice management software preferred. Familiarity with billing and insurance processes is a plus. Strong communication and interpersonal skills. Ability to handle sensitive matters with discretion and professionalism. Bachelor's degree in business, healthcare administration, or a related field preferred (but not required).

What We Offer:

Competitive salary and benefits package Weekly payroll Profit Sharing Program Opportunities for professional development and career advancement A positive, team-oriented culture Employee discounts on eyewear and eye care services How to

Apply:

If you're a proactive leader with a passion for operations and patient care, we want to hear from you! Apply on Indeed or submit your resume in person at any Optics Group location.

Job Type:

Full-time Benefits:

401(k) Dental insurance Health insurance Paid time off

Work Location:

In person