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Nextaff
Office Manager
Job Description
Practice Administrator / Operations ManagerFull-Time |
Essential ResponsibilitiesOperations & Systems DevelopmentDevelop and improve workflows, SOPs, scheduling, onboarding, and operational processes.
Create accountability systems that improve efficiency and consistency.
Identify and implement process improvements that enhance productivity and service.
Business Performance & Financial ManagementMonitor KPIs including production, collections, payroll, overhead, accounts receivable, schedule utilization, and conversion metrics.
Analyze business performance and implement solutions to improve profitability and efficiency.
Assist with budgeting and operational planning.
Leadership & Team DevelopmentRecruit, hire, onboard, coach, and retain high-performing employees.
Conduct regular performance reviews and one-on-one coaching sessions.
Build a culture focused on accountability, teamwork, and continuous improvement.
Organizational LeadershipOversee daily operations while supporting long-term strategic growth.
Partner with ownership to improve business performance and operational consistency.
Develop systems that reduce reliance on day-to-day owner involvement.
Qualifications5+ years of management, operations, or practice administration experience preferred.
Strong leadership, communication, and organizational skills.
Experience managing KPIs, budgets, and operational performance.
Ability to build systems, improve workflows, and lead change.
Healthcare, dental, medical, or professional services leadership experience preferred.
Salary:
$70,000-$75,000 DOE | Comprehensive BenefitsProfessional OpportunityAn established, growing healthcare practice is seeking a strategic and highly organized Practice Administrator / Operations Manager to oversee daily operations, build scalable systems, lead teams, and drive business performance. This leadership role is ideal for someone who thrives on improving processes, developing people, and creating operational excellence.Essential ResponsibilitiesOperations & Systems DevelopmentDevelop and improve workflows, SOPs, scheduling, onboarding, and operational processes.
Create accountability systems that improve efficiency and consistency.
Identify and implement process improvements that enhance productivity and service.
Business Performance & Financial ManagementMonitor KPIs including production, collections, payroll, overhead, accounts receivable, schedule utilization, and conversion metrics.
Analyze business performance and implement solutions to improve profitability and efficiency.
Assist with budgeting and operational planning.
Leadership & Team DevelopmentRecruit, hire, onboard, coach, and retain high-performing employees.
Conduct regular performance reviews and one-on-one coaching sessions.
Build a culture focused on accountability, teamwork, and continuous improvement.
Organizational LeadershipOversee daily operations while supporting long-term strategic growth.
Partner with ownership to improve business performance and operational consistency.
Develop systems that reduce reliance on day-to-day owner involvement.
Qualifications5+ years of management, operations, or practice administration experience preferred.
Strong leadership, communication, and organizational skills.
Experience managing KPIs, budgets, and operational performance.
Ability to build systems, improve workflows, and lead change.
Healthcare, dental, medical, or professional services leadership experience preferred.