Find & Apply For Office Manager Jobs in Billings, Montana

Office Manager The Office Manager oversees the daily operational functions of the office to ensure efficient workflows, high-quality service delivery, regulatory readiness, and sustainable organizational growth. This role serves as a key operational partner to leadership and helps translate company goals into effective day-to-day execution under the supervision of the State Administrator. Administrative Management Oversee daily office operations, including scheduling support, administrative workflows, documentation processes, and service coordination. Develop, implement, and maintain operational systems and procedures to improve efficiency and consistency. Identify operational gaps and implement process improvements to support continuity of care and staff productivity. Assist with interviewing and onboarding new hires across Human Resources. Ensure office operations align with organizational standards and objectives. Support and develop regional growth. Team and Staff Support Supervise and support non-clinical operational staff, including Care Services Coordinators and Client Services Specialists. Provide coaching, guidance, training support, and performance feedback. Support onboarding and training processes in collaboration with leadership. Foster a positive, collaborative, and accountable team environment. Marketing and Service Coordination Oversight Monitor scheduling practices to ensure client needs, caregiver availability, and service authorization requirements are met. Oversee the resolution of call-offs, coverage gaps, and service disruptions. Collaborate with care management staff to maintain continuity of care and operational efficiency. Billing and Revenue Support Support accurate and timely documentation related to scheduling, service delivery, and program requirements. Partner with the State Administrator, care management team, and revenue cycle team to ensure documentation supports billing and compliance standards. Assist with audit preparation and operational follow-up related to documentation or process findings. Compliance and Communication Support program-level compliance with applicable regulations, policies, and organizational standards. Assist leadership in maintaining audit readiness and responding to operational reviews. Identify operational risks and escalate concerns to leadership appropriately. Team Collaboration Work closely with the State Administrator, Operations team, and location staff to support office operations. Communicate operational updates, trends, and challenges in a timely and professional manner. Support cross-functional initiatives and continuous improvement efforts. Qualifications Associate or bachelor's degree preferred. Minimum of three years of experience in operations, office management, healthcare services, or a related field preferred. Experience in home care, healthcare operations, or human services environments strongly preferred. Strong organizational, communication, and problem-solving skills. Ability to manage multiple priorities in a fast-paced environment. Additional Requirements Strong attention to detail and follow-through. Professional judgment, discretion, and reliability. Ability to adapt to changing operational needs. Commitment to the mission and values of Alpenglow Homecare LLC.

Disclaimer:

This job description is not intended to be all-inclusive. Duties and responsibilities may change based on organizational and operational needs.

Pay:

$55,000.00 - $60,000.00 per year

Benefits:

401(k) Health insurance Paid time off Retirement plan

Work Location:

In person