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Administrative
Office Manager
Morehead City, NC
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Embassy at Morehead City

Business Office Manager

Job Description

Business Office Manager

• 2.6 Morehead City, NC 28557 Full-time Business Office Manager (BOM) Embassy of Morehead City | Morehead City, NC Join Our Growing Team at Embassy Healthcare! Embassy of Morehead City is seeking an experienced, organized, and results-driven Business Office Manager (BOM) to join our leadership team! As a growing healthcare organization, Embassy Healthcare is committed to delivering exceptional resident care while fostering a supportive, collaborative, and rewarding work environment. We are looking for a motivated professional who thrives in a fast-paced setting, takes ownership of their responsibilities, and is passionate about maintaining the financial health and operational success of a skilled nursing facility. Position Overview The Business Office Manager (BOM) is responsible for overseeing the facility's daily business office operations, including accounts receivable, billing, collections, resident trust accounts, and financial reporting. The ideal candidate will have a strong understanding of skilled nursing facility reimbursement, Medicaid and Medicare billing, and the ability to work collaboratively with facility leadership and our corporate financial team. Key Responsibilities Oversee daily business office operations, ensuring accuracy, efficiency, and compliance. Manage accounts receivable (AR), billing, collections, and outstanding balances. Process Medicare, Medicaid, managed care, and private-pay billing accurately and timely. Monitor aging reports, identify collection opportunities, and implement strategies to reduce outstanding AR. Coordinate Medicaid applications, eligibility verification, and redeterminations with residents, families, and appropriate agencies. Maintain accurate resident financial records, trust accounts, and required documentation. Partner with admissions and clinical leadership to ensure accurate payer information and timely reimbursement. Conduct monthly account reconciliations and prepare financial reports for facility and corporate leadership. Communicate professionally with residents and families regarding billing questions, financial obligations, and payment arrangements. Ensure compliance with federal, state, and company financial policies and procedures. Participate in leadership meetings and collaborate with the Administrator and interdisciplinary team.

Qualifications Required:

Previous business office, billing, or accounts receivable experience in a skilled nursing facility or long-term care setting. Working knowledge of Medicare, Medicaid, managed care, and private-pay reimbursement. Strong organizational, analytical, and problem-solving skills. Excellent communication and customer service abilities. Proficiency in Microsoft Office, particularly Excel. Ability to manage multiple priorities, meet deadlines, and maintain confidentiality.

Preferred:

2+ years of experience as a Business Office Manager in a skilled nursing facility. Experience with PointClickCare (PCC) or similar healthcare billing software. Familiarity with North Carolina Medicaid eligibility and reimbursement processes. Experience managing collections, Medicaid pending accounts, and monthly AR reporting. What We Offer Competitive compensation based on experience. Medical, dental, and vision insurance. Paid time off (PTO). Opportunities for professional growth and career advancement. Support from an experienced regional and corporate leadership team. A collaborative, team-oriented work environment. The opportunity to make a meaningful impact within a growing healthcare organization. Why Embassy Healthcare? At Embassy Healthcare, we believe that strong leadership and operational excellence are essential to providing exceptional resident care. As part of our growing organization, you'll have the opportunity to contribute to the success of Embassy of Morehead City while being supported by a team that values accountability, teamwork, and continuous improvement. Ready to Take the Next Step in Your Career? If you're an experienced skilled nursing Business Office Manager looking for a new opportunity with a growing healthcare organization, we want to hear from you! Apply today and grow your career with Embassy Healthcare! Embassy Healthcare is an Equal Opportunity Employer and is committed to providing an inclusive workplace for all employees.

Benefits:

401(k) Dental insurance Health insurance Paid time off Vision insurance

Work Location:

In person

Benefits

  • Paid Time Off (PTO)
  • 401(k) Plans
  • Professional Development
  • Health Insurance
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