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Administrative
Office Manager
Wallington, NJ

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Atticare

Office Manager - Home Improvement/ Home Service Experience REQUIRED

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Job Description

Office Manager - Home Improvement/ Home Service Experience
REQUIRED
Atticare Wallington, NJ Job Details Full-time $23 - $30 an hour 1 day ago Benefits Paid time off Qualifications Team leadership Process improvement Administrative experience Office management Marketing operations Process management Marketing Full Job Description About Us Atticare is a leading home-service company in the Northeast specializing in insulation, attic/crawlspace work, air sealing, wildlife control, and energy-efficiency upgrades. We deliver high-quality workmanship and a smooth, customer-focused experience. As we continue to grow, we're looking for a highly organized Office Manager who can oversee our administrative operations, support the leadership team, and help manage our internal processes. Position Overview The Office Manager is the backbone of day-to-day operations at Atticare. You will manage office workflow, support dispatch and scheduling, oversee customer service staff, handle basic bookkeeping tasks, and help optimize internal processes across the company. This role blends administrative leadership, operations support, and financial organization. Key ResponsibilitiesAdministrative & Operational Oversee daily office operations and workflow Coordinate schedules, calendars, job assignments, and dispatching Support operations by tracking job progress, follow-ups, and material needs Maintain high-level communication between sales, operations, and field teams Improve internal processes to increase efficiency and customer satisfaction Ensure all documentation (estimates, contracts, approvals, permits) is properly organized and filed Assist with onboarding, training documentation, and maintaining employee records Bookkeeping & Financial Handle basic bookkeeping tasks (QuickBooks or similar preferred) Process invoices, payments, receipts, and reconcile transactions Assist with payroll support and timesheet review Maintain accurate financial documentation and job costing records Prepare simple financial reports for management as needed Marketing & Lead Management Oversee incoming leads from all marketing channels and ensure every lead is attended to promptly Monitor lead response times and ensure calls, forms, texts, and other inquiries are properly followed up on Ensure leads are accurately entered, categorized, assigned, and tracked in the CRM Track leads through the full sales process, including lead received, appointment scheduled, estimate completed, sale closed, and revenue generated Monitor missed calls, uncontacted leads, canceled appointments, and unsold estimates to ensure proper follow-up Help maintain accurate lead-source attribution so management can evaluate marketing performance and ROI Coordinate with marketing vendors and internal staff to identify lead-quality or tracking issues Prepare regular reports on lead volume, appointments, close rates, revenue, and marketing performance Help ensure marketing dollars are being properly tracked and that no leads are falling through the cracks Team Support Supervise customer service representatives and administrative staff Ensure high standards of communication and professionalism Support the Sales & Operations Manager with projects and reporting Requirements 2+ years experience in office management or administrative leadership Bookkeeping experience preferred (QuickBooks or similar) 2+ HOME
IMPROVEMENT/ HOME SERVICE EXPERIENCE IS REQUIRED
Knownledge with Snugg Pro is a plus Pest control background is a plus Strong organizational, multitasking, and operational coordination skills Excellent communication skills (written & verbal) CRM experience preferred (Zoho, GoHighLevel, etc.) Ability to support and lead a team in a fast-paced environment Detail-oriented, reliable, and proactive problem solver What We Offer Competitive salary Growth opportunities within a rapidly expanding organization Supportive team environment Training and advancement paths Full-time, stable work Why Work at Atticare? You'll be joining a company that is expanding quickly, adding new service divisions, and building a strong operational foundation. As the Office Manager, you'll play a critical role in keeping everything running smoothly and supporting the team that delivers our high-quality home services. If you're organized, accountable, and ready to take on a blended administrative, operational, and bookkeeping role, we'd love to meet you. Apply today!
Job Type:
Full-time Pay:
$23.00 - $30.00 per hour
Benefits:
Paid time off
Work Location:
In person

Benefits

  • Paid Time Off (PTO)
  • Dental Insurance