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Administrative
Office Manager
Wyckoff, NJ
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Office Administrator 459 West Main Street, Wyckoff, NJ 07481 From $23 an hour - Part-time, Full-time Apply with Indeed About the Position X-Ray Imaging Inc. is seeking a dependable, organized, and detail-oriented individual to join our team in an office administration role, with a primary focus on customer invoicing, accounts receivable, and customer communications. This position plays an important role in keeping our billing processes organized, maintaining positive customer relationships, and supporting the daily operations of our service department. The ideal candidate is proactive, comfortable communicating with customers and coworkers, and takes ownership of responsibilities to ensure tasks are completed accurately and on time. Primary Responsibilities Billing & Accounts Receivable Generate customer invoices accurately and in a timely manner using QuickBooks. Ensure invoices are properly coded and supported by the appropriate documentation. Receive, process, and record customer payments. Monitor outstanding customer invoices and follow up on overdue payments. Respond to customer questions regarding invoices, payments, and account balances. Maintain accurate customer account records. Entering vendor invoices into QuickBooks as bills. Reviewing vendor invoices against purchase orders and orders for accuracy. Customer Service & Communications Respond to customer emails and inquiries in a timely and professional manner. Answer incoming phone calls and direct inquiries to the appropriate personnel. Assist customers with general account and billing questions. Coordinate customer communications with the service department, including scheduling service appointments. Follow through on customer requests to ensure questions and issues are addressed. Service Department Administrative Support Assist the service team with customer scheduling and communications. Review service paperwork and documentation for completeness and accuracy before it is submitted for invoicing or record keeping. Follow up with service personnel to obtain missing information, incomplete forms, or required documentation. Help ensure service reports, work orders, and other required paperwork are completed consistently and submitted in a timely manner. Maintain accountability for established administrative procedures and documentation requirements across the service team. Work with service personnel to improve consistency and organization of service documentation. Qualifications & Skills Previous experience in office administration, billing, accounts receivable, or bookkeeping preferred. QuickBooks experience strongly preferred. Proficiency in Microsoft Office, particularly Word, Excel, Access, and Outlook. Strong attention to detail and accuracy. Excellent written and verbal communication skills. Strong organizational and time-management abilities. Comfortable following up with coworkers and other departments to ensure responsibilities are completed. Able to communicate expectations professionally and hold others accountable for completing required documentation. Ability to manage priorities and work independently. Dependable, proactive, and willing to take ownership of assigned responsibilities.
Compensation, Schedule & Benefits Compensation:
Based on $23.00 per hour, annualized into a salary based on the mutually agreed-upon weekly hours.
Schedule:
Part-time to full-time, with hours to be negotiated based on company needs and candidate availability.
Benefits:
Health, vision, and dental insurance plan options may be available depending on the agreed-upon position and applicable eligibility requirements. Benefit availability may vary based on scheduled weekly hours.
Growth Opportunities:
Opportunity for increased responsibilities and potential advancement into a supervisory role as the company grows. The Ideal Candidate We are looking for someone who is organized, dependable, detail-oriented, and comfortable taking ownership of their responsibilities. The ideal candidate is not afraid to follow up with coworkers, address incomplete work, or ensure established procedures are being followed. They should be comfortable working with different personalities and departments while maintaining a professional and positive working relationship. We value someone who takes initiative, communicates effectively, solves problems, and wants to become an important part of our growing company.
Pay:
From $23.00 per hour Expected hours: No less than 20.0 per week
Benefits:
Flexible schedule Application Question(s): Are you comfortable talking with customers to follow up with receivables and take messages should they call in.
Experience:
QuickBooks:
1 year (Required) using windows computer: 2 years (Required)
Work Location:
In person
Benefits
Flexible Work Schedules
Health Insurance
Dental Insurance
Vision Insurance
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