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Administrative
Office Manager
Farmington, NM

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Partners Assisted Living Services

Office Manager In-Home Care Agency

Job Description

Lead the office. Support the caregivers. Keep our clients safe at home. Partners Assisted Living Services (PALS) helps older adults across the Four Corners stay comfortable, safe, and independent in their own homes. We're part of the Basin Health Companies family. We're hiring an Office Manager to lead day-to-day operations of our Farmington office. This is the role that keeps everything moving — scheduling, billing, payroll, and hiring — while making sure every client and caregiver gets a fast, thoughtful response. If you know the senior care world and you're the person others count on to solve the problem, we'd like to meet you. What you'll do Oversee daily PALS operations, including scheduling, billing, and payroll Supervise office staff and caregivers, and manage the on-call rotation Hire caregivers and office staff, and handle employee coaching and corrective action Make sure client care matters and caregiver concerns are resolved promptly and courteously Build relationships with referral sources and share PALS services with families exploring in-home care Serve as backup for the Care Coordinator and all office functions Participate in the on-call rotation on assigned weekdays, weekends, and holidays Represent PALS positively with clients, families, referral partners, and the wider health care community What we're looking for Associate degree or higher — relevant experience may be substituted for the degree Advanced knowledge of the senior care market (home care, private duty, assisted living, or a related field) Proven ability to manage several priorities at once without losing details Strong verbal and written communication skills Proficiency in Microsoft Office 365 and standard office equipment Genuine empathy for clients, caregivers, and families — and the ability to de-escalate a hard conversation Excellent customer service and follow-through Physical requirements Sit for extended periods and use hands for typing, writing, and handling objects Stoop, kneel, crouch, stand, and walk as needed Lift, carry, push, or pull up to 25 pounds See clearly at close range and maintain focus on detailed tasks Communicate effectively through speaking and hearing Maintain regular attendance and punctuality Why PALS You'll work with a tight, supportive team inside a locally rooted organization that's been caring for Four Corners families for years. The work is real, and so is the difference it makes. Ready to apply? Submit your resume through Indeed. We review applications as they come in. Partners Assisted Living Services is an Equal Opportunity Employer.
Pay:
$20.00 - $25.00 per hour Expected hours: No less than 40.0 per week
Benefits:
401(k) 401(k) matching Employee assistance program Health insurance Health savings account Life insurance Paid time off Parental leave Referral program Vision insurance
Work Location:
In person

Benefits

  • Paid Time Off (PTO)
  • 401(k) Plans
  • Health and Wellness Programs
  • Health Insurance