Find & Apply For Office Manager Jobs in Marcellus, New York

Office Administrator/Manager

• We are looking for a responsible and detail-oriented Office Administrator/Manager to assist us in managing our back-office, who is looking to come aboard a rapidly growing company with upward mobility as the company continues to expand.

You will be in charge of the majority of our customer service tasks including answering questions from clients via call, email, and text messages, assisting us with our digital marketing on social media and sales that are handled over the phone, as well as some general office tasks including billing and invoicing, and onboarding employees (more details further into the description).

Job Type :

Full-time, In-Person (Primarily Remote for the first 90 days, Fully In-Person Beginning June 1) in Marcellus, NY 13108

Pay Rate :

$23

• $25 per hour depending on experience

Benefits :

Health Insurance Available

ESSL-PTO

After 90 days 2 Week of Vacation PTO After 90 days Sales Commission from

Commercial Sales Paid Major Holidays Schedule :

8:30 AM

• 5:30 PM (12
• 1 PM Lunch), Monday-Friday Day shift Essential Functions and Responsibilities Answering all General Customer Calls, Texts, and Emails
• Sales, Billing, Scheduling, and Quality-Related Questions or Concerns Basic Phone Sales
• Estimating and Selling Residential Lawn Mowing and Snow Plowing Services Setting up Sales Appointments for Larger Landscape Jobs Managing all Follow-Up Calls, Texts, and Emails to Past Estimates Creating Posts and Updates on Social Media and the company Google My Business Profile Monitoring Sales KPIs Assisting with Outbound Sales Process and Bidding Processes Managing Regular Billing/Invoicing for Commercial and Residential Clients Compiling Employee Hours on a Weekly Basis Prior to Payroll Getting Submitted Managing Information to take care of Field Staff's P4P Program Managing Virtual Assistant•Make Sure that they are Compiling Property Log Data Correctly and Updating all KPI Sheets for Owner to Regularly Review Assisting Operations Manager in Purchasing and Managing a Proper Inventory of all Consumable Supplies Participating in Daily Check-in Meetings, as well as Beginning and End-of-Week Meetings Help Onboard New Employees•Setting them up in Time Clock, with Employment Contracts, and getting them set up for Digital Training Managing Accounts Receivable and Accounts Payable•Billing out Interest for Past-Due Invoices, Following up on Payment, Managing Payments for most Minor Bills (tolls, insurance, equipment registration, loans, etc.

) Preferred Skills, Qualifications, and Additional Responsibilities Extremely professional written and verbal communication skills, both in email and phone correspondence Strong organizational skills and the ability to manage several high-priority tasks at a time while maintaining a high level of quality in all tasks Attention to detail and accuracy in data entry and billing-related matters Ability to work effectively with other team members and take direction and correction Ability to handle sensitive and confidential information with discretion Problem-solving mindset that can take on difficult tasks and unforeseen challenges without needing specific instructions from other team members Coordination capabilities Willingness to adapt to changing project needs and timelines

Education & Experience:

High School Diploma/Associates Degree or higher preferred. Who We are and What to

Expect:

Yellow Hat Lawn & Landscape is a landscaping and snow removal company based out of Marcellus, NY

• we are going into our 8th season in business, and went from a push mower and a dream back in 2019 to a dedicated team of professionals building a rapidly growing company that provides quality service to the greater Syracuse, NY region.

We have doubled or tripled each year since 2022, and are looking for a competent and responsible office-person to help us tackle the back-office, so current managers can continue to focus on specific areas of expertise in finance and operations, and the company can continue to expand. Spring (late March through late May) and Fall (October through November) are our busy seasons and are more focused on hitting sales targets and staffing accordingly. Summer (late June through September) and Winter (December through early March) are our slower seasons, where we prioritize honing in on operational efficiency and setting ourselves up for the next busy season. This position will be strictly in-person, and will include a dedicated office-space. All office technology and materials will be provided.

Job Type:

Full-time Pay:

$23.00

• $25.

50 per hour

Benefits:

401(k) Paid time off

Language:

English (Required) Ability to

Commute:

Marcellus, NY 13108 (Required)

Work Location:

In person