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Office Administrator Diamond Roofing Pros Copley, OH Job Details Part-time $20 - $23 an hour 1 day ago Benefits Paid time off Flexible schedule Qualifications Customer communication Filing Managing clients in a customer support role Phone customer support Office management

Full Job Description About Us:

Diamond Roofing Pros is a growing, locally-owned roofing company based in Copley. We take pride in delivering top-tier work and excellent customer service. We built this company on a simple belief: work hard, treat people like adults, and leave the corporate fluff at the door. If you want a straightforward workplace where your work is appreciated and you aren't micromanaged, you will fit right in.

The Role:

We are looking for an organized Office Administrator to anchor our daily operations. You will be the first point of contact for our customers and the organizational hub for our team. We need someone who takes pride in completing tasks thoroughly and gets annoyed when details fall through the cracks.

What You'll Be Doing:

Customer Support:

Answer inbound calls, qualify leads, and keep homeowners updated on their project status (including following up for reviews).

Owning Customer Files:

Set up new jobs in Roofr , order measurement reports accurately, tag site photos in CompanyCam , and keep pipeline stages clean in GoHighLevel .

Permits & Scheduling:

Navigate local city permit processes so our crews stay on schedule, and coordinate inspection calendars.

Office Management & Flexibility:

Keep the day-to-day back office organized. Because we are a growing small business, we need someone flexible who is happy to tackle miscellaneous admin tasks as they come up.

What We Are Looking For:

Detail-Obsessed:

You don't leave customer files half-done or skip steps because you're in a hurry.

Trades-Friendly:

Construction is fast-moving and straightforward. You prefer direct, honest communication over walking on eggshells.

Accountable:

Everyone makes honest mistakes, and we fix them together. We just ask that you own them and learn from them.

Tech-Adaptable:

You aren't afraid of cloud-based tools and can pick up new software quickly.

Schedule & Perks:

Compensation:

$20.00 - $23.00 per hour.

Schedule:

Part-time (20-25 hours per week). We are flexible on exact shift times within standard business hours.

Paid Time Off:

1 week of PTO available after your first 6 months and a 2nd week after 1 year.

Work-Life Balance:

No weekends and no late nights. How to

Apply:

Please submit your resume and a brief note telling us why you would be a great fit!

Pay:

$20.00 - $23.00 per hour Expected hours: 20.0 - 25.0 per week

Benefits:

Flexible schedule Paid time off

Work Location:

In person