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Office Manager International Brotherhood of Electrical Workers (IBEW) Local Union 540 Massillon, OH Job Details Full-time $54,000 - $58,000 a year 3 days ago Benefits Health insurance Dental insurance 401(k) Paid time off Vision insurance Retirement plan Qualifications Computer operation Microsoft Excel Microsoft Outlook High school diploma or GED Organizational skills Time management Database software proficiency Full Job Description IBEW Local Union 540 - only accepting online applicants, no phone calls or walk-ins.

Office Manager Position Summary:

The Office Manager oversees the daily operation of the IBEW Local Union 540 office, supervises the Administrative Assistant(s), and provides essential clerical, organizational, and member-support services to keep the office running efficiently. This role serves as a key point of contact for union members, officers, and the public, and supports the union's mission through accurate recordkeeping, effective communication, and professional office coordination. The position requires discretion, strong organizational skills, and a commitment to labor values and member service. The Office Manager will report to the Business Manager and Administrative Director.

Key Duties and Responsibilities Supervision and Office Oversight:

Supervise and oversee the Administrative Assistant, including assigning, prioritizing, and reviewing daily work. Train and support the Administrative Assistant and serve as their first point of contact for questions and guidance. Ensure office procedures are followed consistently and that office operations run smoothly.

Office Administration:

Manage daily office operations, with first priority on making sure phones are answered promptly and professionally. Oversee email responses, visitor reception, and the routing of inquiries to the appropriate officer or staff member. Maintain organized filing systems (physical and electronic) for member records, contracts, and correspondence. Prepare, edit, and format documents such as letters, reports, and notices. Manage shared calendars and coordinate scheduling for officers and staff. Order and maintain office supplies and equipment. Coordinate the preparation and distribution of notices, mailings, and digital communications. Maintain member mailing lists and contact database. Train new employees in Labor Power Express, the credit card machine, and the Shared Drive.

Member Services:

Serve as a primary point of contact for union members seeking information, assistance. Guide members through forms, applications, dues inquiries, and general administrative requests. Maintain confidentiality of member information and sensitive union matters at all time.

Financial and Recordkeeping Support:

Oversee bookkeeping tasks, including tracking member dues and invoices and processing payments. Maintain accurate financial records in coordination with the Administrative Director, Treasurer and Financial Manager. Track membership and update data bases to ensure records are current and accurate.

Qualifications and Skills:

Required High school diploma or equivalent. 2-3 years of office management experience. Excellent organizational, communication and time-management skills. Proficiency with Microsoft Office Suite (Word, Excel, Outlook, database systems). Strength in discretion, customer service, and professionalism. Preferred Experience working in a labor union, nonprofit, or membership-based organizations. Basic bookkeeping or accounting experience. Commitment to labor values and worker advocacy.

Working Conditions:

Salary with company paid Benefits Office-based position. Frequent interaction with union members and staff. Moderate physical demands such as filing, lifting office supplies, and extended computer use.

Pay:

$54,000.00 - $58,000.00 per year

Benefits:

401(k) Dental insurance Health insurance Paid time off Retirement plan Vision insurance Ability to

Commute:

Massillon, OH 44646 (Required)

Work Location:

In person