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Administrative
Office Manager
Laredo, TX

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Villarreal & Begum, PLLC

Client Liaison and Office Manager

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Job Description

Client Liaison and Office Manager Villarreal & Begum, PLLC - 5.0 Laredo, TX Job Details Full-time $19 an hour 22 hours ago Benefits Health insurance Dental insurance 401(k) Paid time off Vision insurance Life insurance Qualifications Spanish Employee relationship building English Administrative experience Attention to detail Organizational skills Law office experience Stakeholder relationship building
Full Job Description Job Description:
We are seeking a detail-oriented and client-focused Client Liaison and Office Manager for our Laredo office. This role is pivotal in ensuring the smooth operation of the office through effective client management, administrative duties, and inter-office coordination. The ideal candidate will be adept at juggling multiple tasks, maintaining a welcoming office environment, and fostering positive relationships both internally and externally.
Key Responsibilities:
Client Intakes and Relationship Management:
Conduct initial client intakes and manage the sign-up process to ensure a smooth client onboarding experience. Maintain ongoing relationships with clients, ensuring satisfaction and fostering long-term engagement.
Office Management:
Oversee the daily operations of the office, including front desk management, mail handling, and coordination of office activities. Order and manage office supplies, ensuring that all necessary materials are always available. Maintain the office environment to ensure it is clean, organized, and presentable to both staff and visitors. Manage communication and coordinate with leaders in other locations to ensure consistency and alignment with company policies and procedures.
Document and Record Management:
Receive and organize medical records and other relevant documents. Handle sensitive documents such as police reports and CDs, ensuring their security and confidentiality.
Client Services Coordination:
Coordinate the distribution of checks to clients and assist in the signing of necessary legal paperwork. Schedule and manage appointments for clients with lawyers to ensure timely and effective legal support.
Treatment Coordination:
Facilitate the setup of initial treatments for clients, coordinating with healthcare providers to ensure client needs are met promptly and efficiently.
Qualifications:
Proven experience in office management or a similar role in a legal or professional setting. Strong organizational skills with the ability to manage multiple tasks and maintain high levels of office efficiency. Excellent interpersonal and communication skills, capable of building and maintaining positive relationships with clients, staff, and external partners. High level of discretion and professionalism when dealing with sensitive information. Experience in managing front desk operations, including guest reception and telephone communications. Bilingual (English/Spanish) required to accommodate a diverse client base.
Job Type:
Full-time Pay:
$19.00 per hour Expected hours: 40.0 per week
Benefits:
401(k) Dental insurance Health insurance Life insurance Paid time off Vision insurance
Experience:
Administrative:
1 year (Required) Ability to
Commute:
Laredo, TX 78041 (Required)
Work Location:
In person

Benefits

  • Paid Time Off (PTO)
  • 401(k) Plans
  • Health Insurance
  • Dental Insurance