Find & Apply For Office Manager Jobs in Longview, Texas

Office Manager Julie Woods and Associates Real Estate Firm Longview, TX Job Details Full-time $53,000 - $58,000 a year 22 hours ago Benefits Health insurance Paid time off Qualifications Microsoft Word Staff supervision Teamwork Confidential information handling Microsoft Excel Microsoft Outlook Zoom Administrative experience Documentation tools Vendor communication Organizational skills Microsoft Teams Training & development Staffing management Technical Proficiency Full Job Description About Us Julie Woods & Associates is an established, relationship-driven real estate brokerage serving Longview, Kilgore, and the surrounding East Texas communities. We believe in doing good, serving others, and creating exceptional experiences for our clients, agents, and community. We're looking for an experienced, organized, and proactive Office Manager to oversee our daily office operations, lead our administrative support team, and ensure our offices operate efficiently and professionally. This position requires someone who enjoys managing people, solving problems, creating systems, and taking ownership of the details that make a successful business run. Our ideal candidate is a natural leader who combines strong organizational skills, technology proficiency, excellent communication, and a genuine heart for serving others. Key Responsibilities Staff Management & Leadership Directly supervise and manage our in-office administrative team, including receptionists, administrative assistants, and client experience personnel. Oversee our Philippines-based virtual assistant team, ensuring effective communication, productivity, accountability, and quality of work. Assign responsibilities, establish expectations, and monitor completion of daily and recurring tasks. Conduct regular team meetings and individual check-ins. Provide coaching, feedback, training, and ongoing performance management. Develop staff schedules and coordinate coverage for vacations, absences, and other staffing needs. Identify opportunities to improve employee performance, teamwork, and efficiency. Address routine personnel concerns and escalate significant matters to company leadership. Create an environment where team members feel supported, valued, and accountable. Daily Office Operations Oversee daily operations of our Longview and Kilgore offices. Ensure administrative responsibilities are completed accurately and on time. Maintain efficient workflows supporting agents, clients, and company leadership. Establish, document, and improve office policies, procedures, and systems. Monitor office communications, phone coverage, scheduling, and administrative service standards. Coordinate assignments and priorities between departments and administrative staff. Ensure agents and leadership receive timely, professional administrative support. Identify operational problems and implement practical solutions. Maintain an organized, professional, welcoming, and efficient office environment. Building & Facilities Management Oversee general building maintenance, cleanliness, appearance, and functionality. Coordinate maintenance requests, repairs, inspections, and preventative maintenance. Serve as the primary contact for office vendors, maintenance providers, and service contractors. Ensure office equipment, furniture, utilities, and facilities remain in proper working condition. Maintain an office maintenance calendar and coordinate recurring service needs. Manage office supply inventory, refreshments, equipment, and other operational necessities. Obtain vendor quotes and coordinate approved purchases and repairs. Monitor office security, access procedures, and general workplace safety. Ensure both office locations consistently reflect the professionalism and standards of Julie Woods & Associates. Virtual Assistant Team Management Lead and coordinate our remote virtual assistant team located in the Philippines. Establish clear expectations, deadlines, and performance standards for remote assignments. Conduct regular virtual meetings using Microsoft Teams and other company communication tools. Monitor productivity, work quality, task completion, and responsiveness. Ensure clear communication between remote employees, in-office staff, and company leadership. Develop and maintain documented workflows and standard operating procedures. Identify training opportunities and improve the delegation of administrative and marketing responsibilities. Address communication gaps, performance concerns, and workflow inefficiencies. Ensure remote and in-office employees work together as one cohesive team. Technology & Systems Oversight Utilize Microsoft 365, including Outlook, Excel, Word, and Teams, to support daily operations. Oversee proper use of company systems, shared files, calendars, and communication platforms. Ensure administrative staff maintain accurate records and databases within Follow Up Boss and other company systems. Assist with troubleshooting routine technology issues and coordinate outside IT support when necessary. Help implement new software, technology solutions, and process improvements. Train staff on company systems, communication standards, and established workflows. Maintain organized documentation of office procedures and technology processes. Customer Service & Company Culture Ensure clients, agents, vendors, and visitors receive an exceptional experience. Oversee front desk professionalism, phone etiquette, and office hospitality. Support the execution of company client appreciation programs and special events. Reinforce company core values and service standards. Promote a positive, collaborative, and accountable workplace culture. Lead by example through professionalism, kindness, integrity, and a strong work ethic. Leadership Communication & Accountability Provide regular updates to company leadership regarding staffing, office operations, maintenance, and operational priorities. Identify potential problems before they become larger issues. Recommend solutions to improve efficiency, employee effectiveness, and office functionality. Coordinate administrative resources for approved projects and special initiatives. Manage day-to-day operational decisions within established company guidelines. Maintain clear documentation of priorities, outstanding issues, and completed initiatives. Required Qualifications Previous experience in office management, operations management, or a supervisory administrative role. Demonstrated experience supervising employees and managing daily workloads. Strong organizational, time management, and problem-solving skills. Proficiency in Microsoft Outlook, Excel, Word, and other office technology. Excellent written and verbal communication skills. Ability to effectively manage multiple employees, deadlines, and responsibilities. Strong leadership skills with the ability to provide clear direction, feedback, and accountability. Experience coordinating vendors, office maintenance, or facilities-related responsibilities. Ability to create and maintain organized systems and procedures. Professional, approachable, and service-oriented personality. Dependable, resourceful, and comfortable making routine operational decisions. Ability to maintain confidentiality and handle sensitive employee and company information appropriately. Preferred Qualifications Previous office management experience in real estate, title services, or another professional services environment. Experience managing remote or international team members. Experience coordinating teams across multiple locations. Familiarity with Microsoft Teams and Microsoft 365 collaboration tools. Experience with CRM software, particularly Follow Up Boss. Experience developing standard operating procedures and improving business workflows. Familiarity with staff scheduling, performance evaluations, and employee training. The Ideal Candidate You might be a great fit if: You're a natural leader who enjoys helping people perform at their best. You believe in holding people accountable while treating them with kindness and respect. You notice problems and solve them before someone has to ask. You're comfortable managing both in-person and remote employees. You thrive in a busy environment where no two days look exactly alike. You're highly organized and enjoy creating systems that make everyone's job easier. You're confident communicating expectations and having difficult conversations when necessary. You're technologically capable and enjoy finding better ways to get things done. You understand that the little details, from a properly answered phone to a well-maintained building, contribute to a company's success. You take ownership, follow through, and don't need someone constantly checking behind you. Schedule, Salary & Benefits Full-time, in-office position Monday through Friday, 8:00 AM-5:00 PM Annual salary of $53,000-$58,000, based on experience and qualifications Health insurance available after 90 days, subject to plan eligibility Employer contribution toward health insurance premiums; employee contributions required Professional, team-oriented work environment Why Join Julie Woods & Associates? At Julie Woods & Associates, relationships come first. We're an established East Texas real estate brokerage that believes in serving our clients, supporting our agents, and making a positive difference in our community. We work hard, have fun, celebrate our successes, and believe that great leadership starts with taking care of people. We're looking for an Office Manager who takes pride in creating an organized, productive, and welcoming workplace and who wants to play an important role in our company's continued success. How to Apply Please submit your resume through Indeed. As part of our application process, we also ask applicants to watch our company Core Values video: https://youtu.be/Dgg-xrrIVGw After watching, record a short video of yourself (approximately 30-60 seconds) explaining: Which of our core values resonates with you the most? Why is that value important to you? Text your video to 903-587-5373. Please include your first and last name so we can match your video with your Indeed application. We aren't looking for a professionally produced video. We simply want to learn more about you and what matters to you! Both the Indeed application and core values video are required to be considered for an interview.

Pay:

$53,000.00 - $58,000.00 per year

Benefits:

Health insurance Paid time off

Work Location:

In person