Find & Apply For Office Manager Jobs in Cedar City, Utah

Overview Black Rock RV Service & Repair is seeking a reliable, organized, and detail-oriented Office Manager to oversee daily administrative operations and support our growing service department. The ideal candidate will be responsible for customer communication, appointment scheduling, invoicing, recordkeeping, and coordinating office activities with our technicians and management team. We are looking for a professional who can manage multiple priorities, communicate effectively with customers, and help keep daily operations running smoothly in a fast-paced service environment. Experience in automotive, RV service, repair, or a similar industry is preferred, but not required. Responsibilities Manage daily office operations and administrative activities. Answer incoming phone calls, respond to customer inquiries, and maintain professional communication. Schedule service appointments and coordinate technician schedules and mobile service calls. Create, maintain, and organize customer records, service orders, estimates, and invoices. Assist with invoicing, billing, payment processing, and past-due account follow-up. Utilize QuickBooks for bookkeeping support, financial records, and transaction tracking. Coordinate communication between customers, technicians, management, parts suppliers, and vendors. Assist with parts ordering, inventory tracking, and monitoring order status. Track service jobs, repair progress, customer approvals, and outstanding work. Maintain accurate employee records, timekeeping, and administrative documentation. Assist with warranty paperwork, vendor documentation, and service-related records as needed. Ensure customer and business records are accurate, organized, and up to date. Help develop and maintain efficient office procedures to support daily operations. Provide general administrative support to management and assist with other office duties as needed. Qualifications Previous office management, administrative, or customer service experience required. Experience in an automotive repair shop, RV service center, dealership, or similar service-based business strongly preferred, but not required. Familiarity with QuickBooks or comparable accounting software preferred. Experience with invoicing, billing, scheduling, and recordkeeping. Proficiency in Microsoft Office, including Word, Excel, Google Workspace and Outlook. Strong organizational skills and the ability to manage multiple tasks and priorities. Excellent verbal and written communication skills. Professional telephone etiquette and a customer-focused attitude. Strong attention to detail and accuracy in data entry and documentation. Ability to work independently, solve problems, and take initiative. Dependable, professional, and comfortable working in a busy service environment. Education High school diploma or GED required. Additional education in business administration, accounting, or office management is preferred, but not required.

Compensation Salary:

DOE (Depending on Experience). Compensation will be based on experience, qualifications, and overall fit for the position.

Employment Details Job Type:

Full-time Location:

In person

Work Location:

Cedar City, Utah 84721 Ability to

Commute:

Cedar City, UT 84721 (Required) Ability to

Relocate:

Relocate to Cedar City, UT before starting work if necessary. What We're Looking For We are looking for someone who takes pride in keeping an office organized, providing excellent customer service, and helping a service business operate efficiently. The right candidate will be dependable, proactive, detail-oriented, and able to serve as a key point of coordination between customers, technicians, and management.

Job Type:

Full-time Expected hours: 40.0 per week Ability to

Commute:

Cedar City, UT 84721 (Required) Ability to

Relocate:

Cedar City, UT 84721: Relocate before starting work (Required)

Work Location:

In person