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Administrative
Office Manager
Chesapeake, VA

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Competency Care Connect LLC

Office Administrator

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Job Description

Office Administrator Competency Care Connect LLC Chesapeake, VA Job Details Full-time $15 - $17 an hour 2 days ago Benefits 401(k) Qualifications Medical office management HIPAA Filing English Administrative experience High school diploma or GED Data entry Office management Time management Full Job Description The Office Administrator will oversee daily administrative tasks, support caregivers and management, assist with client and employee records, coordinate schedules, and help ensure that agency operations run efficiently. The successful candidate must demonstrate strong communication, customer service, time management, and organizational skills. Key Responsibilities Manage daily office operations and administrative activities. Answer phone calls, respond to emails, and communicate professionally with clients, families, caregivers, and referral sources. Assist with caregiver recruitment, onboarding, orientation, and employee file maintenance. Coordinate caregiver schedules, client assignments, shift coverage, and call-outs. Monitor electronic visit verification (EVV) records and follow up on missed clock-ins, clock-outs, and documentation discrepancies. Review timesheets and assist with payroll preparation and submission deadlines. Maintain accurate client records, employee files, training records, and compliance documentation. Assist with maintaining required background checks, certifications, and employee training documentation. Track client service schedules and communicate changes to the appropriate team members. Assist with intake paperwork, referral follow-up, and new client onboarding. Support quality assurance activities and preparation for audits or compliance reviews. Maintain confidentiality of protected health information and follow HIPAA requirements. Assist management with reports, data entry, filing, correspondence, and other administrative duties. Provide excellent customer service and help resolve routine client and employee concerns.
Pay:
$15.00 - $17.00 per hour Expected hours: No less than 30.0 per week
Benefits:
401(k) People with a criminal record are encouraged to apply
Education:
High school or equivalent (Required)
Experience:
Office administrator: 1 year (Required)
Language:
English (Required) Shift availability: Day Shift (Required) Ability to
Commute:
Chesapeake, VA 23320 (Required)
Work Location:
In person

Benefits

  • 401(k) Plans
  • Dental Insurance