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Administrative
Office Manager
Bellevue, WA
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Corporate Manager of Business Office Administration Aegis Living - 3.1 Bellevue, WA Job Details Full-time $100,000 - $115,000 a year 3 hours ago Qualifications Financial operations Knowledge management Establishing local partnerships in a community engagement role Office activity coordination IT user and group management Team leadership Standard Operating Procedures (SOPs) implementation Coaching Corporate training Employee relationship building HR systems (technically supported) Bachelor's degree in business administration Administrative experience Analysis skills Policy & process development Project management Bachelor's degree Financial records management Continuous improvement Hospitality industry experience Relationship management Leading team collaboration initiatives Interdisciplinary policy and procedure development experience Internal compliance assessments Care facility administration E-learning platforms Online educational platform experience Payroll systems (technically supported) Business Administration Operational excellence initiatives
Full Job Description Overview:
The Corporate Manager of Business Office Administration provides enterprise-wide functional leadership for business office operations across Aegis Living communities. This role establishes training, best practices, policies, procedures, process standards, and compliance expectations that promote accuracy, consistency, efficiency, and operational excellence. Community Business Office Managers do not report directly to this position; however, they receive significant functional direction, guidance, and support from this role in partnership with community and regional leadership.
Responsibilities:
POLICY & COMPLIANCE
Partner with Accounting, Payroll, Human Resources, Regulatory, Risk Management, Operations, and IT to develop and maintain policies and procedures. Translate requirements into clear community-level practices and reinforce consistent policy application. Monitor compliance, analyze trends, communicate risks, and support corrective action plans and audit readiness.
COMMUNICATION & PARTNERSHIP
Lead regular Business Office Manager meetings and provide timely functional updates and resources. Build strong partnerships with community, regional, and Home Office leaders to resolve issues and drive continuous improvement. Maintain a centralized library of current policies, procedures, standards, and training resources.
SYSTEMS & ACCESS
Support appropriate system access and permissions and coordinate guidance for systems used by Business Office Managers.
Qualifications:
Demonstrated senior-level business office experience in senior living, healthcare, hospitality, or a multi-site environment. Bachelors degree in Business Administration or related fields strongly preferred. Experience developing training, policies, procedures, workflows, and operational standards. Strong analytical, project-management, facilitation, written, and verbal communication skills. Strong knowledge of payroll, HR administration, financial processes, recordkeeping, regulatory tracking, and administrative controls. Proven ability to influence, coach, and lead through relationships without direct reporting authority. Proficiency with Microsoft Office, learning platforms, payroll and HR systems; ability to travel as business needs require.