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Office Manager
Germantown, WI
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Rivercrest Chiropractic and Health

Chiropractic Office Manager

Job Description

We are an established Chiropractic/Health Center looking for the right person to become an integral part of our small team. Our ideal candidate will have exceptional customer service and patient care abilities in a fast-paced environment that can work independently. Experience with clinical office scheduling, working with insurance companies, experience in healthcare/wellness-based environment, is required. Previous experience with Chirotouch software is a plus. While the primary role of this position is to manage patient experience, below are more specific aspects: Professionally answering phones in a timely manner and managing multiple patient requests including scheduling appointments, checking patient balances, answering insurance questions (or taking thorough messages for advanced questions) Verify Insurance benefits Working with billing department to process billing for Insurance including verifying coverage, sending medical records as needed and solving payment issues Demonstrated knowledge of Medicare/Medicaid/Third Party Liability and familiarity with CPT and ICD coding Maintaining office organization and proper patient flow Strong organizational and planning skills in a fast-paced environment Excellent time management skills and ability to multi-task and prioritize work Attention to detail and problem-solving skills and excellent written and verbal communication skills Ability to prioritize tasks and successfully manage multi-tasking situations Managing clinic workflow efficiently, sending patients to open rooms, helping the doctors stay on schedule. Process payments - cash, check and credit card - and properly documenting in computer system. Closing out and balancing receipts at the end of the morning or end of the day as needed depending on scheduled hours. Stocking supplies, making copies, tidying up waiting room tables, preparing shipments, pricing products, and other miscellaneous duties as necessary. Maintaining patient related information according to HIPAA regulations and communicating patient related information in a confidential, respectful and professional manner. Dependable attendance Proficiency in MS Office (MS Excel and MS Outlook, in particular)
Preferred Education/Experience:
Certification as a Chiropractic Technician/Assistant, willing to train the right individual Healthcare office experience is required
Pay:
$20.00 - $22.00 per hour
Benefits:
Paid time off
License/Certification:
Chiropractic Tech certification (Preferred)
Work Location:
In person

Benefits

  • Paid Time Off (PTO)
  • Dental Insurance
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