Find & Apply For Office / Administrative Assistant Jobs in Alhambra, California

TRAFFIC COURT SPECIALIST TRAFFIC ADMINISTRATION SERVICES

$48,251.66 -$67,551.91 Annually (DOQ)

REGULAR POSITION POSITIONS LOCATED THROUGHOUT LOS ANGELES COUNTY

Initial salary placement is generally made between the start and mid-point of the posted range. New hires are not eligible to start at the maximum of the posted range. "

THIS RECRUITMENT WILL CLOSE WHEN 50 APPLICATIONS HAVE BEEN RECEIVED

" LACDA Overview The Los Angeles County Development Authority (LACDA) is a dynamic, innovative agency created in 1982 by the Board of Supervisors. The LACDA's core pillars include housing and community development programs that benefit the unincorporated Los Angeles County areas and various incorporated cities that participate in LACDA programs. Funded primarily with federal grants, the LACDA is an industry leader in sponsoring new solutions to housing and forming partnerships with private and public agencies. To find out more about the LACDA, please visit our web site at www.lacda.org . Position Overview Under general supervision, performs a variety of specialized clerical and customer service duties in support of the Traffic Administration Services Program, including reception, cashiering, processing of traffic court documentation, data entry, record-keeping, and filing; provides general information and assistance and explains traffic school program, policies, and procedures to court patrons, staff, and the general public; maintains manual and computerized records; and performs related duties, as assigned. The below statements are intended to describe the general nature and scope of work performed by this position. This is not a complete listing of all responsibilities, duties and/or skills required. Management reserves the right to add, modify, change, or rescind the work assignments of different positions and to make reasonable accommodations so that qualified employees can perform the essential functions of the job. Provides clerical support and assistance in the day-to-day operations of the Traffic Administration Services Program at an assigned courthouse; screens calls and visitors; assists patrons and the general public at the front counter and directs to appropriate locations and/or staff. Responds to requests for information; and assists in interpreting and applying rules, regulations, policies, and procedures. Provides information related to tickets and citations, traffic school, certificates of completion, applicable fines, timeframes, extensions, and court processes related to the Traffic Violators School Program; escalates requests requiring judicial correspondence to appropriate supervisory staff or court personnel. Receives and processes traffic school certificates of completion electronically, in person, and via mail; reviews certificates for authenticity, accuracy, and completeness; processes certificates through electronic system and ensures updates are accurately communicated to the Department of Motor Vehicles (DMV); notifies customers of any issues with their certificates and/or DMV clearance. Receives and processes payments for citations, fines, and traffic school fees; issues receipts; balances cash and receipts at the end of each business day. Prepares, monitors, and processes a variety of transactional documents including traffic school inquiries, judicial correspondence, Bail forfeiture Set Aside Motions, and electronic abstracts. Enters and retrieves information from both hard copy and electronic records; utilizes various manual and electronic tools to log, track, summarize, and report information. Maintains and updates accurate and detailed records, verifies accuracy of information, researches and resolves discrepancies; retrieves information from computer systems and databases. Prepares, copies, collates, and distributes a variety of documents; ensures proper filing of copies in departmental or central files. Maintains the confidentiality of sensitive and confidential information, including defendant personal information, court documents, and records. Provides courteous, respectful, honest, timely and professional communication and information to all Authority and court staff, patrons, visitors, and the general public; utilizes effective de-escalation techniques as necessary. Performs other related duties as assigned.

Essential Knowledge and Abilities:

Knowledge of:

Operations and services of assigned courthouse and Traffic Administration Services Program. Divisional policies and procedures within assigned areas of responsibility. Methods and techniques of compiling information and data. General office business and administrative practices. Authority and court cash handling and balancing processes. Methods and techniques of preparing routine office and business correspondence. Record keeping principles and practices. Business arithmetic. Authority and mandated safety rules, regulations, and protocols. Applicable federal, state, and local laws, codes, regulations, and ordinances, as well as industry standards and best practices relevant to the assigned area of responsibility. Techniques for providing a high level of customer service by effectively dealing with the public, vendors, contractors, and Authority staff. The structure and content of the English language, including the meaning and spelling of words, rules of composition, and grammar. Modern equipment and communication tools used for business functions and program, project, and task coordination, including computers and software programs relevant to work performed.

Ability to:

Learn the operations, services, policies, procedures, and processes of the Authority, division, and assigned court location. Understand and respond to requests for assistance from the public and Authority and courthouse staff. Prepare and type a variety of documents, forms, and correspondence. Handle requests or complaints in a professional manner. Review a diverse range of forms and documents for completion and accuracy. Organize, maintain, and update various database and records systems. Ensure the accuracy of information communicated electronically via Authority, court, and state databases. Maintain confidentiality of sensitive personal information. Maintain accurate files and records. Maintain a calm demeanor in stressful situations. Make accurate arithmetic computations. Understand, interpret, and apply all pertinent laws, codes, regulations, policies and procedures, and standards relevant to work performed. Use tact, initiative, prudence, and independent judgment within general policy, and procedural, and legal guidelines. Independently organize work, set priorities, meet critical deadlines, and follow-up on assignments. Effectively use computer systems, software applications relevant to work performed, and modern business equipment to perform a variety of work tasks. Communicate clearly and concisely, both orally and in writing, using appropriate English grammar and syntax. Establish, maintain, and foster positive and effective working relationships with those contacted in the course of work.

Education and Experience:

Any combination of training and experience that would provide the required knowledge, skills, and abilities is qualifying. A typical way to obtain the required qualifications would be:

Education:

Equivalent to completion of the twelfth (12th) grade.

Experience:

Two (2) years of customer service experience with daily cash handling responsibilities. Desirable Qualifications Desirable Qualifications are used to identify relevant knowledge, skills, and abilities as determined by business necessity. These criteria are considered desirable qualifications and are not intended to serve as minimum requirements for the position. Applicants who possess these qualifications will not automatically be selected. Demonstrated experience processing various electronic payment methods, including chip-enabled credit/debit cards, contactless payments (Tap-to-Pay), and mobile wallets such as Apple Pay, Google Pay, and Samsung Pay. Demonstrated experience reconciling cash drawers and electronic payment totals. Demonstrated experience handling multiple tasks in a high-volume customer-facing environment.

Licenses and Certifications:

Possession of a valid California Driver's License to be maintained throughout employment or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions.

PHYSICAL DEMANDS

Must possess mobility to work in a standard office setting and use standard office equipment, including a computer; to operator a motor vehicle and visit various Authority and/or courthouse sites; vision to read printed materials and a computer screen; and hearing and speech to communicate in person and over the telephone. This is primarily a sedentary office classification although standing in work areas and walking between work areas may be required. Finger dexterity is needed to access, enter, and retrieve data using a computer keyboard or calculator and to operate standard office equipment. Positions in this classification occasionally bend, stoop, kneel, reach, push, and pull drawers open and closed to retrieve and file information. Employees must possess the ability to lift, carry, push, and pull materials and objects up to 10 pounds.

ENVIRONMENTAL CONDITIONS

Employees work in an office environment with moderate noise levels, controlled temperature conditions, and no direct exposure to hazardous physical substances. Employees may interact with upset staff and/or public and private representatives in interpreting and enforcing divisional policies and procedures. Equal Opportunity The LACDA is an equal opportunity employer committed to valuing diversity in the workforce and fostering an inclusive workplace for all employees. Reasonable Accommodation If you are an individual with a disability and need to request reasonable accommodations under the Americans with Disabilities Act (ADA), please call the LACDA, Human Resources at (626) 586-1687 or via email at hr.recruiter@lacda.org . Application Process To be considered, all applicants are required to apply online by the filing deadline. Education Verification To receive credit for required education, applicants must attach a copy of their diploma, degree, or official/unofficial transcripts. Please note foreign degrees (or degrees completed outside of the United States) require an evaluation of U.S. equivalency conducted by a credential evaluation service such as The National Association of Credential Evaluation Services (NACES) or the Association of International Credential Evaluators, Inc. (AICE). Please include three (3) professional references in the "Reference" section of your application. Failure to comply with this application process may result in disqualification. Screening and Selection Process Following the review of application materials, the most qualified candidates will be contacted via email and text messaging, if elected, for an assessment test and/or interview. Please check the email account provided on the application for important communications regarding the status of your application and/or next steps. Applications will be reviewed for possession of minimum qualifications and evaluated according to the essential functions of the job. In the Work Experience section of the application, applicants must demonstrate their experience by providing a clear description of the work performed as it relates to the position. Each job held must include the dates of employment, name and address of the employer, position title, hours per week, and supervisor. Please note resumes will not be reviewed to determine qualifications. Supplemental questions are considered a part of the application process and must be carefully answered. All required questions must be completed before the application can be submitted. The supplemental questions will be used to evaluate the applicant's education, training, and experience. Applications may be declined, withdrawn, or rejected at any stage of the screening and selection process. The LACDA reserves the right to suspend, postpone, or terminate the evaluation of applications, as well as to remove candidates from further consideration during initial screening, assessment exercises, interviews, reference verifications, background checks, or any other phase deemed necessary, subject to position needs. Part-time experience will be evaluated on the basis of its fractional equivalent of a 40- hour workweek. All required experience must be paid. Salary Compensation Salary compensation is determined based on qualifications, which include experience, education, knowledge, skills, and abilities. Initial salary placement typically falls between the start and mid-point of the posted range. Promotional hires receive a standard promotional increase. New hires cannot start at the maximum of the posted range. Upon employment, regular full-time employees become eligible for annual merit-based salary increases contingent upon their performance ratings, provided there is room within the established salary range. Conditions of Employment Candidates selected from the process will receive an offer of employment contingent upon the successful completion of satisfactory reference checks, a post-offer medical examination, a criminal background check, and a driving record check. Background and driving record check information will be considered in determining the applicant's suitability for the position. Possession of a valid California Driver's License to be maintained throughout employment or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions. Failure to meet these pre-employment requirements will be grounds for withdrawal of the conditional offer of employment. Proof of authorization to work in the United States will be required at the time of hire. Employment with the LACDA is at-will and may be terminated at any time with or without cause.

DEADLINE

October 19, 2026, at 11:59 PM

OR ONCE 50 APPLICATIONS HAVE BEEN RECEIVED. APPLY IMMEDIATELY, THE POSITION MAY CLOSE WITHOUT PRIOR NOTICE. RECRUITMENT NUMBER

26032-III