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Administrative
Office / Administrative Assistant
Ladera Ranch, CA
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The Dermatology Center at Ladera

Front Office Medical Assistant - Dermatology

Job Description

Front Office Medical Assistant - Dermatology The Dermatology Center at Ladera Ladera Ranch, CA Job Details Full-time $19 - $24 an hour 17 hours ago Benefits Health insurance 401(k) Paid time off 401(k) matching Retirement plan Qualifications Teamwork Interpersonal skills Medical scheduling Medical-surgical Dermatology Full Job Description The Dermatology Center at Ladera is a busy dermatology office in Ladera Ranch with five Dermatologists. Our team provides exceptional medical, surgical, and cosmetic dermatology in a positive environment where excellent patient care, service, and teamwork are top priorities. Our office is independent, doctor-owned, and has a long-term highly trained staff working together exceptionally well to provide excellent care and service.
The Position:
Full-time Front Office Medical Assistant Monday through Friday, from 8:00 am - 5:00 pm No evening or weekend shifts, or commuting to different offices Who we are looking for: All our team members are friendly, courteous and helpful with patients and their families We value communicating effectively with patients, physicians, office staff, and vendors Dermatology or related specialty experience is a definite plus, but we offer comprehensive training for the right candidate irrespective of experience if they are interested in dermatology and ready to learn Open to applicants with significant customer service experience in non-medical settings who are willing to learn quickly from our experienced team about serving our dermatologic patients Our team members have strong computer skills and exceptional verbal and written communication skills Front Office Job Responsibilities Top-notch customer service and communication with willingness to learn the multi-line phone system Making dermatologic appointments for skin cancer checks, skin problems, laser and cosmetic treatments, and surgical procedures Receiving patients and handling the check-in process on paper or after self-check-in online Checking out patients and collecting payments for co-pay, prior balances, and cosmetic procedures Assisting patients with cosmeceutical product purchases Handling follow-up calls for post-operative patients, pathology follow-up, surgical scheduling, prescription questions, etc Assisting with medication prior authorizations Helping patients understand our participation with PPO insurance networks We are a PPO insurance only office, so there is no processing of HMO referrals We have a modern phone system that accommodates two-way texting with patients Each workstation has a sit/stand desk in place for our staff's comfort
Pay and Benefits:
We plan to start an applicant who has very limited or no medical assisting experience at $19-20 per hour Applicants with more customer service, medical or dermatology experience can expect to start higher, all depending on their experience Three weeks Paid Time Off (PTO) 9 paid holidays per year Blue Shield medical insurance plan 401(k) retirement plan with employer contributions Work with a wonderful team that is dedicated to skin health and quality patient care
Application Process and Timing:
Please submit your resume A cover letter is optional We are ready to hire a right away and plan for a November start This position was opened due to an employee returning to school in January, so we have ample time to train of our new team member Thank you for your interest. We look forward to learning more about you!
Job Type:
Full-time Pay:
$19.00 - $24.00 per hour
Benefits:
401(k) 401(k) matching Health insurance Paid time off Retirement plan
Work Location:
In person

Benefits

  • Paid Time Off (PTO)
  • 401(k) Plans
  • Other Retirement and Savings
  • Health Insurance
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