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Administrative
Office / Administrative Assistant
Basalt, CO
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Stirling Management

Administrative Assistant

Job Description

Administrative Assistant Basalt, CO 81621 $30 - $35 an hour -
Full-time General:
LOCAL APPLICANTS
ONLY, Roaring Fork Valley. Be able to read, speak, write and understand the English language Ability to work with minimal supervision Maintain a polite and courteous attitude toward guests, clients, vendors, and staff Maintain clear and uncluttered workspace(s)
Billing:
Assign and approve service requests (SRs) as needed Employees' daily time must be recorded in quarter hour increments. This time must be tracked by client and task. All time must be accounted for, including work for the company and/or non-billable time. All time must be recorded and submitted for billing via the SM website on a daily basis.
Following all applicable procedures:
review and forward for payment client and company invoices in a timely manner. Under no circumstances should an invoice be sent late resulting in additional fees, suspension of service, etc.
Administrative:
Answer and direct incoming phone calls (vendors, staff, clients, etc.). Limit all responses to factual knowledge only.
DO NOT OFFER OPINIONS.
If you cannot answer specific questions with certainty, request time for further research and/or offer to have Manager who can answer the questions return the call, etc. Maintain and sync Maintenance, Housekeeping, Arrival/Departure, Service Request, etc. calendars, throughout ALL applicable platforms. (Clockshark, Outlook, etc). Maintain contact lists throughout all applicable platforms (Outlook, Teams, etc). Produce and distribute correspondence to clients and staff. All applicable correspondence must be pre-approved by Danielle Kimbro (including approval requests, project scope details and proposals, budgets, answers to client questions, etc.). Maintain a filing of digital work product, using all company approved platforms and archiving databases. Following all applicable company purchase procedures with prior Manager approval, including ordering office supplies and needed items for clients. Carry out administrative duties as assigned such as filing, typing, copying, binding, scanning etc. Carry out administrative duties as assigned such as filing, typing, copying, binding, scanning etc. Check and distribute mail and packages. Reply promptly to email, telephone, or face-to-face inquiries. Handle sensitive information in a confidential manner. Coordinate repairs to office equipment. Greet and assist visitors to the office. Property Management Exceptional communication with team, admin, owner and vendors (when applicable) on all work performed. Ability to work with minimal supervision efficiently Maintain a polite, courteous and professional attitude toward guests, clients, vendors, and staff Maintain clear and uncluttered workspace(s) Maintain a presentable, clean appearance, maintain good hygiene Ensure all assigned properties are kept at "owner arrival" quality Take notes during owner and vendor meetings and communicate these notes to the team, and client Provide general concierge to clients and renters Daily scheduling and follow up on inspections, maintenance, landscaping, vendor meetings, and snow removal for yourself and required field techs. Perform detailed inspections of all assigned properties as scheduled, and update the schedule when one is missed, or if there is a need to be rescheduled. Notify Field Supervisor/Management of any guest/owner comments and complaints in a timely manner Compile client punch lists including landscaping and maintenance needs and share these with admin and the client for approval Purchase project/property materials upon request and approval Relay any damages to Manager and client after each departure. Ensure compliance with client/property procedures Ensure compliance with HOA rules & regulations Ensure property security by securing all doors, windows, etc. and arming security panels, monitoring alarm emails and liaising with security companies. Submit all Service Requests as you complete them. Service Requests must include details of work completed, applicable photos, inventory supplies used, receipt amounts and photo, and amounts of any materials purchased. This time must be tracked by client and task. All time must be accounted for, including work for the company and/or non-billable time. All time must be recorded and submitted for billing via the SM website daily. Service Requests must include details of work completed, applicable photos, inventory supplies used, copies and amounts of any materials purchased. Assist in emergency and security procedures, and response, as directed by Manager or Owner Complete tasks and projects delegated by the Field Supervisor Assist other departments as necessary Be available to work weekends, evenings and holidays when necessary, and to the end of business hours. Exceptions can be granted with management approval. Maintain property hub with all details of your properties, including all templates, staging, code updates, etc. If driving a company vehicle, keep the vehicle clean and presentable, ready to transport a client at any time if needed. Be amenable to carpooling. Vehicles are strictly for company use. Each employee must be able to perform the essential functions of their position with or without reasonable accommodations. This position must be able to repeatedly lift and move approximately 30 lbs. for various package delivery and office equipment movement to a height of 3-4 feet. Must be able to remain in a stationary position 50% of the time and move about inside the office to access file cabinets, office machinery etc. Constantly position self to maintain office equipment. Frequently communicate with other staff, clients, and vendors. Must be able to exchange accurate information in these situations. Must be able to detect imperfections in physical and digital work and learn technical material. Must be able to work remotely at client properties. Potentially work in environments that may contain dust/insects/rodents/pet waste and dander. Employees are expected to make quick decisions, supervise workers, and interpret data. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time.
Pay:
$30.00 - $35.00 per hour Expected hours: 40.0 per week
Benefits:
Dental insurance Health insurance Paid time off Vision insurance Ability to
Commute:
Basalt, CO 81621 (Preferred)
Work Location:
In person

Benefits

  • Paid Time Off (PTO)
  • Health Insurance
  • Dental Insurance
  • Vision Insurance
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Total Score
38
out of 100
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