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Administrative
Office / Administrative Assistant
Macclenny, FL
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New Day Dental

Dental Front Office Assistant

Job Description

Job Summary Our private practice dental office is seeking a dynamic and organized Dental Front Office Assistant to join our vibrant dental team. This person will serve as the first point of contact for patients, providing exceptional customer service while managing administrative operations seamlessly. This position offers an exciting opportunity to contribute to a positive patient experience and support the overall success of our dental practice. Duties Greet patients warmly and professionally, creating a welcoming environment for all visitors. Schedule appointments accurately using dental practice management software, ensuring optimal clinic flow. Verify patient insurance coverage, explain treatment plans, and collect payments confidently. Manage electronic health records (EHR systems) such as Epic, Meditech, or eClinicalWorks to maintain precise medical and dental documentation. Review medical and dental records for completeness, accuracy, and compliance with HIPAA and clinical confidentiality policies. Handle phone communication with patients, insurance companies, and vendors with professionalism and clarity. Assist with clinical support tasks such as updating care plans or coordinating with dental providers when needed. Perform clerical duties including typing reports, data entry, and managing office supplies to keep the front desk organized. Skills Dental experience required. Extensive knowledge of dental collection processes, dental insurance procedures, and billing practices. Proficiency with practice management softwares(Open Dental). Strong understanding of HIPAA regulations. Excellent customer service skills combined with phone etiquette and professional communication abilities. Proven experience in a dental clinic or medical office environment with front desk responsibilities. Competent computer skills. Ability to review clinical documentation thoroughly while maintaining accuracy in recordkeeping. Strong organizational skills with attention to detail in filing, scheduling, and managing electronic health records management systems. Demonstrated ability to work efficiently under pressure while providing compassionate patient service. We have a great office and team and would love to have the right person join our office to provide exceptional dental care to the community.
Pay:
$19.00 - $26.00 per hour Expected hours: 28.0 per week
Benefits:
401(k) 401(k) matching Employee discount Flexible schedule Paid time off Uniform allowance
Work Location:
In person

Benefits

  • Paid Time Off (PTO)
  • 401(k) Plans
  • Health Insurance
  • Dental Insurance
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