Find & Apply For Office / Administrative Assistant Jobs in Satellite Beach, Florida

Overview We are seeking a dedicated and enthusiastic Office Assistant to join our team. In this role, you will be the first point of contact for our customers, providing exceptional support and assistance. You will be responsible for addressing customer inquiries, resolving issues, and ensuring a positive experience with our services. The ideal candidate will possess strong communication skills and a commitment to delivering outstanding customer service. Excellent computer skills required. Duties Serve as the first point of contact for all customer queries via phone, email or in person. Coordinate and schedule service visits, maintenance appointments and emergency repairs. Exhibit excellent phone etiquette when communicating with customers, ensuring professionalism at all times. Provide effective customer support by addressing concerns, troubleshooting issues, and offering solutions. Collaborate with team members to enhance client services and improve overall customer satisfaction. Skills and Qualifications Proficient in outbound calling techniques and maintaining a positive demeanor during interactions. Strong data entry skills with attention to detail for accurate record-keeping. Excellent phone etiquette and communication skills are essential for effective customer interaction. Proven ability in customer support roles, demonstrating a commitment to resolving issues efficiently. Familiarity with computerized systems and software for managing customer information is neccessary. A background in customer service or client services is highly desirable. Minimum experience 2 years. Join us in providing exceptional service to our valued customers while growing your career in a supportive environment!

Pay:

$18.00 - $22.00 per hour People with a criminal record are encouraged to apply

Work Location:

In person