Find & Apply For Office / Administrative Assistant Jobs in Ames, Iowa

Leasing & Administrative Assistant

• 4.3 537 Main Street, Ames, IA 50010 $20 an hour - Full-time Apply with Indeed About the

Role:

Are you organized, dependable, and good with people? Martin Property Management is looking for a down-to-earth Leasing & Administrative Assistant to join our small team in Ames. In this role, you will be a key part of our daily office flow by showing rental properties around town, answering phones, processing applications, helping tenants with maintenance requests, and stepping in whenever needed to keep the office running smoothly. If you like staying busy, enjoy variety in your day, and take pride in helping people, we would love to talk with you.

Key Responsibilities:

Property Showings:

Schedule and drive to give prospective renters tours of our units around Ames.

Front Desk & Phone Calls:

Answer incoming calls, reply to emails, and greet visitors and tenants coming into the office.

Application Intake & Screening:

Handle application paperwork, review criteria, and communicate application decisions directly to prospective tenants.

Filing & Paperwork:

Keep files organized, including bills, tenant requests, and vendor receipts.

Maintenance Requests:

Take down incoming maintenance requests from tenants and make sure work orders get routed and followed up on.

Notices & Scheduling:

Keep the office calendar updated and give tenants timely notice when entry is required.

Team Communication:

Keep everyone in the loop on applicant status and daily office updates.

Qualifications & Skills:

Driver's License:

Valid driver's license, and comfortable driving around Ames for showings.

Application & Decision Handling:

Comfortable walking applicants through the process and firm enough to communicate application denials clearly, respectfully, and professionally.

Tenant & Difficult Conversations:

Capable of handling hard conversations with tenants calmly and professionally, keeping boundaries firm while staying respectful and solution oriented.

People & Office Experience:

1+ years in retail, customer service, front desk, or office support.

Organization & Multitasking:

Good at keeping track of details and balancing a few tasks at once in an active office.

Communication & Calmness:

Friendly, clear communicator who stays calm, fair, and level-headed under pressure.

Basic Computer Skills:

Comfortable with email, calendars, and basic software (we will train you on AppFolio and our specific systems).

No Property Management Background Needed:

We provide full on-the-job training covering our software, property workflows, and leasing procedures.

Benefits & Work Environment:

Schedule:

Full-time, consistent daytime schedule.

Environment:

Supportive, small-team workplace in downtown Ames.

Training:

Full on-the-job training provided.

Pay:

$20.00 per hour Expected hours: 40.0 per week

Work Location:

In person