Find & Apply For Office / Administrative Assistant Jobs in Tiffin, Iowa

Position Summary The Electrical Service Coordinator acts as the central hub for our field operations and office workflows. You will be responsible for dispatching electricians, communicating with customers, managing work orders, and assisting with financial operations, including bookkeeping in QuickBooks.

Key Responsibilities Scheduling & Dispatching:

Efficiently assign, schedule, and dispatch service electricians to job sites, ensuring timely response times and optimized routes.

Customer Service:

Serve as the primary point of contact for customer inquiries, service requests, and follow-ups, ensuring exceptional customer satisfaction.

Job & Work Order Management:

Create, track, and close out work orders, accurate job notes, material usage, and time logging.

Bookkeeping & Invoicing:

Utilize QuickBooks to generate service invoices, process billing, track customer accounts, and assist with financial recordkeeping.

Field Support & Communication:

Provide ongoing logistics and administrative support to service electricians in the field throughout the day.

Administrative Operations:

Maintain organized digital job files, manage incoming service calls/emails, and assist management with operational reporting.

Job Type:

Full-time Pay:

$22.00 - $32.00 per hour

Benefits:

401(k) matching Dental insurance Health insurance Paid time off

Physical Setting:

Office Work Location:

In person