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TechStar America Corp

Service Coordinator / Dispatch

Entry-Level JobVerifiedNo experience needed

Career Insights for Administrative Clerk / Coordinator

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Scorecard

Based on Illinois data

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What they do

An Administrative Clerk or Coordinator performs administrative work in an office. Coordinates work to support an office team. Works in a wide variety of office settings, such as a company or business, or a government office or school. Manages paper and electronic files, uses office equipment including computers, responds to phone calls and emails. May manage office staff expenses, supplies or schedules.

$43,679 / year median in Illinois

-1% projected decline

Explore Career

Job Description

We're a Ricoh dealer dedicated to delivering top‑quality service, genuine parts, and unparalleled support to businesses of all sizes. With a strong local presence and a growing customer base, we're looking for a dependable, customer‑centric associate to join our team. Key Responsibilities Answer Incoming Calls
  • Provide courteous, knowledgeable support for service inquiries, parts requests, and general product questions. Order Fulfillment
  • Ship customer supplies via UPS, ensuring accurate packaging, labeling, and timely delivery. Inventory Management
  • Track inbound and outbound parts and supplies, maintain stock levels, and reconcile discrepancies. Customer Interface
  • Engage with customers on repair quotes, offering clear information, updates, and proactive service suggestions.
Work Schedule Monday-Thursday:
8 a.m.
  • 4 p.
m. (in‑office)
Friday:
8 a.m.
  • 3:30 p.
m. (remote work-from-home)
Who You Are Communication:
Excellent verbal and written English; friendly, professional, and solution‑focused.
Tech Savvy:
Comfortable using Windows PCs, email, spreadsheet software, and UPS shipping tools. Detail‑
Oriented:
Strong organizational skills, keen eye for inventory accuracy, and proactive in problem‑solving.
Team Player:
Willing to collaborate with sales, technical staff, and suppliers while maintaining independence during remote hours.
Pay:
$15.00
  • $18.
00 per hour
Benefits:
Flexible schedule Health insurance Paid time off People with a criminal record are encouraged to apply
Location:
Johnsburg, IL 60051 (Preferred) Ability to
Commute:
Johnsburg, IL 60051 (Required)
Work Location:
In person