Find & Apply For Office / Administrative Assistant Jobs in Towanda, Illinois

Business Services Coordinator 301 South Quincy Street, Towanda, IL 61776 $20 - $25 an hour - Full-time Apply with Indeed Job Summary The Business Services Coordinator keeps daily office operations organized, responsive, and moving forward. CRDN of Greater Illinois is a personal property restoration company serving most of the state of Illinois. When a home or business has a fire or water loss, we clean and restore the belongings inside it and bill the insurance carrier directly. We're adding this office position to support the growing workload. You will have a direct support person and training is provided. Duties 1.

Responsive:

Phones and Emails You'll be the first voice people hear — customers, insurance adjusters, contractors, vendors. You'll answer and respond, assist directly however possible and route the rest to the appropriate team member. 2. Scheduling and customer contact Calling new customers to explain our process, then scheduling inspections, pickups, cleanings and deliveries around customer and crew availability. Confirmations and rescheduling too. 3. Data entry and paperwork Entering job and claim information, uploading documents into job files, and chasing down the paperwork we need to get paid — claim numbers, adjuster details, signed authorizations, etc. What we're looking for:

• 2+ years in an administrative, clerical or customer service role.
• Fast, accurate data entry capabilities.
• A pleasant and helpful disposition.
• Comfortable on the phone with customers and insurance adjusters.
• Able to handle interruptions without losing your place
• Working knowledge of Excel and Outlook, quick to learn new software
• Dependable and on time
• Insurance or restoration experience is a plus but not required.

We can teach you or systems and our software.

Pay:

$20.00 - $25.00 per hour Expected hours: 32.0 - 37.0 per week

Benefits:

401(k) 401(k) matching Flexible schedule Paid time off

Work Location:

In person