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Administrative Assistant at Kelly Goodman Group Administrative Assistant at Kelly Goodman Group in Glen Echo, Maryland Posted in 21 days ago.

Type:

full-time Our busy, patient-centered medical practice is seeking a reliable Administrative Assistant who delivers exceptional customer service and supports smooth daily operations. This role is the first point of contact for patients and plays a key part in creating a welcoming, efficient, and compassionate experience. This position requires excellent communication skills, strong attention to detail, and the ability to multitask in a busy setting. Key Responsibilities Greet patients warmly and provide excellent customer service in person and by phone. Answer and triage calls, schedule appointments, and assist with patient inquiries. Check patients in/out, verify insurance, and collect balances or copays. Assist clinical staff with administrative tasks to help maintain efficient daily operations. Support patients through the visit process, anticipating needs and resolving issues with a patient-first mindset. Maintain accurate, organized, and confidential patient records following HIPAA guidelines. Coordinate referrals, medical records, and follow-up appointments to ensure continuity of care. Promote a calm, friendly, and professional environment even during high-volume periods. Requirements 1+ years of experience in administration and customer service. Bachelor's degree in a related field preferred. Strong communication, organization, and multitasking skills.

Compensation Salary:

$22

• 24 per hour, based on experience and qualifications.

Benefits:

Health, Dental & Vision Insurance, 401K, PTO Hours 5 days a week 9:00 AM

• 5:30 PM Monday, Tuesday, & Thursday 10:30 AM
• 7:00 PM Wednesday 8:00 AM
• 4:30 PM Friday One Saturday a month 8:00 AM
• 3:30 PM.

Ideal Candidate Dependable, hard-working, professional, detail-oriented, flexible with hours, and a quick learner.

Job Type:

Full-time