Find & Apply For Office / Administrative Assistant Jobs in Salisbury, Maryland

Train new front desk staff and ensure consistent training on updated procedures Assist in interviewing and onboarding new Front Desk team members Manage front desk staffing to ensure adequate coverage Oversee office supply inventory; delegate or perform ordering as needed Support annual performance evaluations for Front Desk staff Maintain cleanliness and functionality of the front desk area Greet and assist patients upon arrival; answer questions and address concerns Schedule appointments and manage multiple physician calendars Register new patients and update existing demographic and insurance information Support patient flow by notifying providers of arrivals and managing delays Maintain and update patient records, including data entry, faxing, and scanning Collect payments (copays, deductibles, coinsurance, balances) and sell OTC items Verify insurance eligibility and referrals for upcoming appointments Maintain records for orthotics received and coordinate follow-up appointments Prepare daily reports, deposit slips, and upload documentation to shared files Ensure accounts receivable/payable changes are updated accurately in records Maintain office inventory and equipment; coordinate service and repairs 2-5 years of lead administrative support experience in a medical setting Strong knowledge of health insurance, pre-authorizations, insurance verification, medical terminology, CPT codes, and ICD-9 codes Excellent customer service and communication skills Ability to work in a fast-paced, high-demand environment Team-oriented with flexibility and a willingness to learn Proven ability to multi-task, work under pressure, and maintain attention to detail Must uphold HIPAA compliance at all times Exercise sound judgment and discretion Proficiency with Microsoft Office Suite (Word, Excel, Outlook) and general computer systems Ability to establish and maintain effective relationships with patients, staff, and the public High School Diploma Frequent travel between office locations may be necessary Health Insurance (Single & Family plans available) Life Insurance Disability Insurance 401(k) Plan with Company Match Employee Discount Program Paid Time Off (PTO) Paid Holiday