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Administrative Assistant Dependable Healthcare Services Inc - 4.3 Canton, MI Job Details Full-time $20 - $22 an hour 17 hours ago Benefits Health insurance Dental insurance Paid time off Vision insurance Opportunities for advancement Qualifications Microsoft Excel Microsoft Outlook High school diploma or GED Healthcare privacy protection

Full Job Description Benefits:

Competitive salary Dental insurance Health insurance Paid time off Training & development Vision insurance Benefits/Perks Competitive Compensation Paid Time Off Career Growth Opportunities Job Summary The Administrative Assistant provides administrative, clerical, and operational support to ensure the efficient day-to-day functioning of the healthcare agency. This position assists with maintaining employee and client records, coordinating schedules, preparing documentation, answering telephone calls, communicating with staff and outside agencies, and supporting compliance with company policies and applicable healthcare regulations. The Administrative Assistant must demonstrate professionalism, organization, confidentiality, attention to detail, and the ability to work effectively with clients, employees, management, and other healthcare professionals. Essential Duties and Responsibilities 1. Administrative Support Answer telephone calls, respond to emails, greet visitors, and direct inquiries to the appropriate personnel. Prepare, type, proofread, and maintain correspondence, reports, forms, and other business documents. Schedule meetings, maintain calendars, and coordinate appointments. Organize office files, maintain records, and ensure documents are readily accessible to authorized personnel. Order office supplies and maintain an organized work environment. Assist management with daily administrative tasks and special projects. 2. Client Records and Documentation Maintain accurate and up-to-date client files and administrative records. Assist with preparing, organizing, and filing client service documentation. Monitor documentation for completeness and notify the appropriate personnel of missing or incomplete records. Assist with organizing client intake paperwork, service authorizations, and other required documents. Protect confidential client information and ensure records are accessible only to authorized individuals. 3. Employee and Staff Support Maintain employee personnel files, training records, and required employment documentation. Assist with employee onboarding, orientation scheduling, and collection of required paperwork. Track employee certifications, training requirements, and expiration dates as assigned. Assist with staff scheduling, attendance records, and communication regarding schedule changes. Forward payroll-related information and timekeeping discrepancies to the appropriate personnel for review. 4. Healthcare Compliance and Quality Assurance Assist with maintaining documentation required by the agency, licensing authorities, and applicable regulatory agencies. Support preparation for audits, inspections, and internal compliance reviews. Follow company policies regarding confidentiality, record retention, documentation, and information with tracking corrective actions, training requirements, and compliance deadlines as assigned. 5. Communication and Coordination Communicate professionally with clients, employees, supervisors, healthcare providers, and external agencies. Route client concerns, complaints, and service-related questions to the appropriate staff. Distribute internal notices, policy updates, and other authorized communications. Assist with coordinating meetings and maintaining communication between departments. Qualifications and Requirements High school diploma or GED required. Associate degree in business administration, healthcare administration, or a related field preferred. Two or three years of administrative or clerical experience preferred. Healthcare office or human services experience preferred. Proficiency in Microsoft Office, power point, including Word, Excel, and Outlook, or comparable office software. Strong written and verbal communication skills. Excellent organizational, time-management, and recordkeeping abilities. Ability to manage multiple tasks, meet deadlines, and work independently. Ability to handle confidential information responsibly. Professional demeanor and strong customer service skills. Ability to learn electronic recordkeeping systems and agency-specific software.