Find & Apply For Office / Administrative Assistant Jobs in Ellisville, Missouri

West County Roofing & Construction is seeking a dependable, organized, and customer-focused Administrative Assistant to join our team. This position is an important part of our day-to-day operations and serves as a professional first point of contact for customers, vendors, subcontractors, and visitors. The ideal candidate is highly organized, detail-oriented, comfortable managing multiple priorities, and able to communicate professionally with a wide variety of people. This role provides administrative support across the office, sales, production, and management teams while helping ensure that information, documentation, and daily office operations stay organized and on track. What You'll Do Serve as a professional first point of contact for customers, vendors, subcontractors, and visitors by phone, email, and in person. Provide excellent customer service, respond to inquiries, monitor the company information inbox, and direct questions or issues to the appropriate team member. Schedule customer appointments, inspections, meetings, and other activities while maintaining accurate calendars. Maintain accurate customer, job, and company information in the company CRM and other internal systems. Prepare and send customer invoices, final documents, correspondence, and other job-related documentation. Enter and upload company expenses, receipts, invoices, and job-related documentation into the company CRM and other systems. Manage subcontractor documentation, including certificates of insurance, agreements, compliance documents, and other required records. Maintain organized digital and physical files and ensure important documentation is complete and readily accessible. Manage office supplies, inventory, mail, cleaning services, and other routine office services. Provide administrative support to the Office Manager, sales team, production team, executive leadership, and other departments as needed. Assist with process improvements, special projects, reporting, and general office operations. Help identify administrative inefficiencies and assist in developing more organized and efficient processes. Perform additional duties and responsibilities as needed to support the company and its operations. What We're Looking For 2+ years of experience in an administrative, office, customer service, or similar role preferred. Strong organizational and time-management skills. Excellent written and verbal communication skills. Professional, friendly, and confident communication style. Strong attention to detail and accuracy. Ability to prioritize and manage multiple tasks in a fast-paced environment. Comfortable working independently while also being a strong team player. Proficiency with Microsoft Office, Google Workspace, or similar software. Ability to learn and navigate CRM and other technology systems. Strong follow-through and a willingness to take ownership of assigned responsibilities. Experience in construction, roofing, insurance restoration, property management, or a related industry is a plus, but not required. The Ideal Candidate You are someone who naturally keeps things organized, notices the details others may overlook, and takes pride in getting things done correctly. You are comfortable answering the phone, communicating with customers, juggling competing priorities, and jumping in wherever the team needs support. You don't need to know everything on day one. We are looking for someone who is reliable, professional, resourceful, organized, and willing to learn. Why Join West County Roofing & Construction? We are a growing, established company serving homeowners and businesses throughout the St. Louis area. Our team values professionalism, accountability, teamwork, and providing a great experience for our customers. This is an opportunity to become an integral part of a team where your organization, communication, and attention to detail directly contribute to the success of the business.

Pay:

$45,000.00 - $55,000.00 per year

Benefits:

401(k) Dental insurance Health insurance Paid time off Vision insurance

Work Location:

In person