Find & Apply For Office / Administrative Assistant Jobs in Libby, Montana

at Family Health and Wellness in Libby, Montana, United States Job Description Compensation $ / hourly Hours Per Week 36 Number Of Positions 1 Job Description Position Summary The Front Desk Administrative Assistant serves as the first point of contact for patients and visitors, creating a welcoming and professional environment while supporting the daily operations of the clinic. This position is responsible for patient scheduling, registration, insurance verification, phone communication, administrative support, and coordination of front-office activities. The ideal candidate will possess excellent customer service skills, strong organizational abilities, and a working knowledge of medical clinic operations. Essential Duties and Responsibilities

• Greet patients, visitors, and vendors in a courteous and professional manner.
• Answer incoming telephone calls, direct calls appropriately, and take accurate messages.
• Schedule, reschedule, and confirm patient appointments.
• Register new patients and update existing patient demographic and insurance information.
• Verify insurance eligibility and obtain necessary authorizations when required.
• Collect copayments, balances, and other patient payments according to clinic policies.
• Maintain patient confidentiality and comply with HIPAA regulations at all times.
• Scan, file, and maintain electronic medical records and other clinic documentation.
• Assist patients with forms and general questions regarding clinic services.
• Monitor and maintain the reception area to ensure a clean, organized, and welcoming environment.
• Coordinate communication between patients, providers, and clinical staff.
• Assist with administrative projects and other duties as assigned.
• Support daily clinic operations to ensure efficient patient flow and excellent customer service. Qualifications Required
• High school diploma or equivalent.
• Minimum of one (1) year of customer service experience.
• Working knowledge of medical clinic operations and front-office procedures.
• Strong interpersonal and communication skills.
• Professional appearance and demeanor.
• Excellent organizational and multitasking abilities.
• Basic computer proficiency, including Microsoft Office applications.
• Ability to maintain confidentiality and handle sensitive information appropriately.
• Ability to work effectively in a fast-paced environment. Preferred
• Previous experience in a medical office, healthcare setting, or clinic.
• Experience with Electronic Medical Record ( EMR ) sys To view full details and how to apply, please login or create a Job Seeker account