Find & Apply For Receptionist Jobs in Jasper, Alabama

C rowell's is a premium auto detailing and vehicle protection company with a 5.0 rating and 160+ reviews in Jasper. We are looking for a front desk receptionist who can be the first voice customers hear and the reason they book. This is not a sit-and-wait desk job. You will talk to people, recommend the right service, follow up on leads, and keep the shop running smoothly so the detailers can focus on the cars.

What you will do:

• Answer calls, texts and messages from customers and recommend the right service for their vehicle
• Quote and book appointments, and get the vehicle information we need
• Call and follow up with open leads from our call list and log every call
• Reach out to past customers about maintenance details and additional services (you earn commission on upsells you generate)
• Greet walk-ins and keep the shop front clean, organized and professional
• Keep an eye on supplies: tell the owner when chemicals are running low, tell the shop cleaner when towels need washing, and make sure the generator, truck, pressure washer and blower are fueled
• Handle small equipment issues you are able to fix, and flag the rest
• Check finished work against our quality standard and let the team know when something needs to be corrected
• Step in and help detail when the team is behind (we will train you) What we are looking for:
• Integrity. You tell the truth, including when it is inconvenient.
• Good time management and dependability
• Respect for customers and teammates, even under pressure
• Clear, professional communication by phone, text and email
• Genuine interest in cars and detailing (or the willingness to learn fast)
• Comfortable using a computer, phone and simple CRM tools

Requirements:

• Valid driver's license and reliable transportation
• Able to lift 50 lbs and work on your feet
• Customer service experience (in person or by phone)
• Available for the weekly schedule you list in your application Pay and schedule:
• $12.50 per hour plus commission on service upsells
• Part-time, independent contractor position (1099)
• Paid training. We will teach you our services, pricing and booking process.
• Hours follow our job schedule and can vary week to week
• Career path: detailing is the foundation of everything at Crowell's, and receptionists who learn the work can grow into our Client and Leadership roles
• Free detail on your own vehicle

HOW TO APPLY

(read carefully, this is part of the test) Email your application to info@crowellsautodetailing.com.

Subject line must be exactly:

FRONT DESK JASPER

Applications without the exact subject line will not be read. Include all of the following in the body of the email: 1. Your full name, phone number and the city you live in 2. Your last 3 jobs, with dates worked and the reason you left each one 3. Your weekly availability, with no exceptions we should not find out about later 4. Why you want to work at a detailing company, and something you are proud of 5. A photo (or short description) of something you cleaned, fixed, organized or built 6. Your answers to these three questions, in your own words:

• A customer calls and says, "How much for a detail?" and nothing else. Write out exactly what you would say back.
• You told a customer their car would be ready at 4:00. It is 3:30 and it will not be done until 5:00. Write the text you send them.
• You notice a mistake you made on a booking, and nobody else has caught it yet.

What do you do? 7. Attach your resume Please do not call or visit the shop about your application. Applicants who do will be removed. Qualified applicants will be contacted for a phone screen, followed by a paid working interview.

Pay:

$12.50 per hour

Work Location:

In person