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Administrative
Receptionist
Millbrook, AL

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Now viewing: Pet Resort Front Desk Receptionist
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Vanity Fur Pet Salon & Resort

Pet Resort Front Desk Receptionist

Entry-Level JobVerifiedNo experience needed

Job Description

Job Summary:

•Please read the full job description before applying to ensure this job is the right fit for you. To help us find the best fit for our team, please complete all screening questions when applying. Only completed applications will be considered for an interview. We are seeking a dependable, friendly, receptionist to join our team. This position is perfect for someone with great people skills and a love for animals. This role requires strong communication skills, and the ability to handle multiple tasks efficiently. Applicant MUST be able to work rotating weekends (Saturdays and some Sundays) and comfortably lift 50+ pounds . The receptionist will play a vital role in maintaining a welcoming environment for clients, staff and visitors.

Responsibilities:

Greet pet owners and their pets with warmth and professionalism, providing outstanding customer service to help make both the customer and pet feel at home Manage reservations, check-in/check-out procedures, and update pet records accurately Answering a multi-line phone, assisting with scheduling grooming, overnight boarding stays, and daycare services Handle phone inquiries promptly, providing information about services and policies Verifying vaccination records and communicating with Veterinarians when needed Support kennel operations by coordinating pet care routines and communicating special needs to team members Safely escorting pets to and from the grooming area, as well as kennel and daycare areas Maintain cleanliness of the reception area to ensure a welcoming environment for clients and pets Assist with light animal handling tasks, including animal restraint and basic care support when needed Assisting with daily cleaning duties Ability to work efficiently in a fast-paced pet salon and boarding environment with frequent customer interactions, phone calls, and pets arriving/departing throughout the day

Qualifications:

Strong customer service skills with an energetic, positive demeanor Ability to stay organized and focused in a busy environment Comfortable working around barking dogs, pet hair, cleaning tasks, and a busy environment Must be able to safely lift or assist with dogs up to 50lbs, stand for extended periods, bend frequently, and move through the salon during busy periods Must be comfortable handling and working around dogs and cats of all sizes, breeds, and temperaments. (large breeds, energetic pets, anxious or aggressive) Excellent organizational skills to manage multiple tasks efficiently Previous work with animals or in an office environment is beneficial, but not required We value team members who work hard and grow with us. Employees may be eligible for a pay increase after successfully completing a 90-day training/probationary period, based on job performance, dependability, and how well they adapt to the role. If you're someone who loves animals, enjoys helping people, and takes pride in creating a welcoming experience for both pets and their owners- We'd love to meet you!

Job Type:
Part-time Pay:

$11.00 - $12.50 per hour Expected hours: 25.0 - 30.0 per week

Benefits:

Employee discount Flexible schedule On-the-job training Opportunities for advancement Application Question(s): This position requires arriving on time for scheduled shifts. Do you have your own reliable transportation to and from work? If hired, how soon would you be able to start? Our front desk can be very busy at times with phones ringing, clients checking in, and staff needing assistance at the same time. How do you stay organized and handle multiple tasks during busy situations? Our team occasionally works with pets that may be nervous, fearful or reactive. How comfortable are you handling these types of situations? This position requires rotating weekend shifts, including Saturday and Sunday shifts. Are you available to work these shifts when scheduled? Our receptionists must be available for shifts beginning at 6:50 AM and ending as late as 6 PM depending on the schedule. Are you able to work within these hours consistently? This position is physically active and requires lifting up to 50lbs, bending, and standing for extended periods while safely handling pets. Are you able to perform these physical requirements consistently? Why do you think that you would be a good fit for this position? Do you have any pre-scheduled time off, vacations, appointments, or other commitments withing the next 60-90 days that we should be aware of if you are hired? If so, please explain.

Work Location:

In person

Benefits

  • Flexible Work Schedules
  • Dental Insurance
  • Discounts/Reimbursements