Find & Apply For Receptionist Jobs in Chico, California

At Jessee Heating & Air Conditioning , we're more than just an HVAC company - we're a passionate team dedicated to providing exceptional comfort and service to our customers. As a fast-growing, high-energy business, we pride ourselves on delivering quality heating, ventilation, and air conditioning services with a personal touch. Now, we're looking for a dynamic, friendly, and organized Receptionist to join our team and help us continue our mission of excellence! If you're ready to bring your customer service skills to a company where you'll feel valued, appreciated, and part of an exciting team, Jessee Heating & Air Conditioning is the place for you! As the Receptionist at Jessee Heating & Air Conditioning , you'll be the first person our customers see and hear. Your role will be vital in making sure every client feels welcomed, informed, and cared for. You'll keep things running smoothly behind the scenes while handling multiple tasks in a fast-paced environment. You'll play a crucial role in keeping our office organized, supporting the team, and ensuring our customers receive top-notch service from start to finish.

What You'll Be Doing:

Answer incoming telephone calls promptly and professionally and direct calls to the appropriate employee or department. Qualifications and Skills Answer incoming telephone calls promptly and professionally and direct calls to the appropriate employee or department. Greet customers and visitors and provide a welcoming, professional experience. Assist customers with general questions and provide accurate information or direct questions to the appropriate department. Serve as a backup to the Service Department by scheduling service and maintenance appointments when needed. Take accurate customer messages and ensure information is delivered to the appropriate employee. Assist with customer appointment confirmations and other customer communications as assigned. Maintain accurate customer contact information and update records when information changes. Assist with filing, scanning, data entry, copying, and other general administrative tasks. Sort, distribute, and prepare incoming and outgoing mail and other office correspondence. Maintain an organized and professional reception area. Assist office staff with paperwork, document preparation, and other administrative duties as needed. Maintain confidentiality of customer, employee, and company information. Assist with processing or routing customer payments and other documents according to company procedures. Communicate customer concerns, urgent requests, or service issues to the appropriate manager or department. Work cooperatively with Service, Installation, Sales, Accounting, and Administrative personnel. Maintain a professional appearance and attitude when representing the company. Participate in company meetings, training, and other required company activities. Perform other administrative and customer service duties as assigned. Keeping track of office supplies.

What We're Looking For:

High school diploma or GED required. Previous customer service, receptionist, administrative, or office experience preferred. HVAC or construction industry experience is helpful but not required. Excellent verbal and written communication skills. Friendly, professional, and approachable demeanor. Strong customer service and telephone etiquette. Ability to multitask and prioritize responsibilities in a busy office environment. Strong organizational skills and attention to detail. Ability to remain professional and helpful when dealing with difficult or upset customers. Basic computer skills and proficiency with Microsoft Word, Excel, Outlook, and similar office programs. Ability to learn company customer management, scheduling, and office software. Ability to work effectively with customers, technicians, managers, and other office personnel. Dependable attendance and punctuality are required. Perks of Working with

Us:

Employer-paid Medical & Dental Insurance (because we care about your health!) Paid time off and holiday pay Opportunities for career growth and professional development A fun, energetic team that values your contribution and celebrates your success! Be part of a company that's shaping the future of HVAC services with integrity, innovation, and excellent customer care Jessee Heating & Air Conditioning is an equal opportunity employer. We celebrate diversity and are committed to creating a positive environment for all employees.