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Front Desk Receptionist/Insurance Coordinator Jeff Kindseth DDS INC Dana Point, CA Job Details Full-time $25 - $34 an hour 8 hours ago Benefits 401(k) Paid sick time Qualifications Teamwork Dental insurance Filing Administrative experience Eaglesoft Organizational skills Patient education Full Job Description Job Summary We are seeking a friendly, organized, and dependable Dental Front Desk Receptionist to join our team. As the first point of contact for our patients, you will play an important role in creating a welcoming experience while helping keep the office running smoothly and efficiently. The ideal candidate has previous dental front office experience, excellent communication and organizational skills, and a strong understanding of dental insurance, scheduling, and treatment coordination. Experience with Eaglesoft is preferred, although experience with similar dental practice management software will also be considered. Responsibilities Greet patients warmly and provide a friendly, professional experience from check-in through check-out Answer and manage multi-line phone calls professionally and efficiently Schedule, confirm, and coordinate patient appointments using Eaglesoft Verify dental insurance eligibility, benefits, deductibles, annual maximums, waiting periods, and patient copays Submit dental insurance claims and treatment preauthorizations and follow up as needed Review insurance fee schedules and assist with accurate patient cost estimates Prepare and present treatment plans and help patients understand estimated insurance coverage and out-of-pocket costs Collect and process patient payments Maintain accurate patient records and insurance information Communicate with patients by phone, email, and in person regarding appointments, treatment, insurance, and account questions Support general front office operations, including document processing, filing, scanning, and maintaining office supplies Work closely with the dentist, hygienists, assistants, and other team members to help maintain an efficient daily schedule Qualifications Previous dental front office, dental receptionist, or dental treatment coordination experience required Experience entering and interpreting dental insurance information, including deductibles, annual maximums, copays, waiting periods, and coverage limitations Working knowledge of common dental procedure codes and terminology Experience submitting dental insurance claims and treatment preauthorizations Ability to understand insurance fee schedules and prepare treatment estimates Experience creating and presenting treatment plans to patients Proficiency with Eaglesoft preferred; experience with Dentrix, Open Dental, or similar dental practice management software is also valuable Strong computer and administrative skills Excellent organizational skills and attention to detail Ability to multitask and remain professional in a busy dental office Excellent phone etiquette and interpersonal communication skills Friendly, dependable, and patient-focused attitude We are looking for someone who takes pride in providing excellent patient service and enjoys being part of a collaborative dental team.

Paid Vacation Days Included Pay:

$25.00 - $34.00 per hour Expected hours: 32.0 per week

Benefits:

401(k) Paid sick time

Work Location:

In person