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Administrative
Receptionist
Foster City, CA

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Indy's Place Pet Hospital

Veterinary Receptionist

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Job Description

Job Summary Join our team as a Veterinary Receptionist and become the welcoming face of our animal care facility! In this vital role, you will coordinate client interactions, manage appointment scheduling, and support the smooth operation of our veterinary practice. Your energetic and positive attitude will help create a comforting environment for pet owners and their beloved animals. This position offers an exciting opportunity to combine exceptional customer service skills with a passion for animal care, ensuring every pet and owner feels valued and cared for from the moment they walk through our doors. Paid employment is guaranteed, with opportunities to grow your veterinary knowledge and administrative expertise. Duties Greet clients warmly, assist with check-in and check-out procedures, and answer all incoming calls promptly Schedule appointments efficiently using veterinary software, ensuring optimal flow of daily operations Collect payments for services rendered, including medical collections, while maintaining accurate financial records Maintain detailed client records, update pet information, and ensure confidentiality in accordance with veterinary regulations such as DEA and USDA guidelines Support veterinary staff by managing front desk administrative tasks, including filing, data entry, and laboratory record keeping Assist in animal handling tasks such as restraint during client visits or minor procedures when needed Facilitate communication between clients and veterinary team members regarding pet care instructions, follow-up appointments, and treatment plans Experience 1 year prior experience working in a veterinary clinic or animal hospital environment is required. Experience handling dogs and other animals safely using proper restraint techniques and animal husbandry practices Knowledge of veterinary software systems for appointment scheduling, record keeping, and billing processes Strong customer service skills with the ability to communicate clearly and professionally with clients from diverse backgrounds Basic laboratory experience or familiarity with medical collection procedures is advantageous Understanding of drug enforcement regulations (DEA) and USDA regulations related to veterinary practice is a plus Join us in making a difference in the lives of pets and their owners! Bring your enthusiasm for animal care combined with excellent administrative skills to create a positive experience for every visitor. We are committed to supporting your professional growth while fostering a lively, compassionate work environment.
Pay:
$20.00 - $26.00 per hour
Benefits:
Employee discount Health insurance Paid time off
Work Location:
In person

Benefits

  • Paid Time Off (PTO)
  • Health Insurance
  • Dental Insurance
  • Discounts/Reimbursements