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Front Desk Associate (Jiu-Jitsu School, Part-Time)
Job Description
We're hiring a front desk associate to run daily operations and support our students. This role is 80% customer service. You'll build relationships, solve problems, and keep the school running. Qualifications Friendly, caring, outgoing. You like people and enjoy helping them. Self-managing. Reliable, finishes what you say you'll do, doesn't need much direction. Computer and web literate. Most of your work happens in our membership software, in a browser. You'll get training, but you'll also figure things out on your own. We use Macs and iPads. If you already do, that helps. Not a dealbreaker if you're on Windows or Android. Good writer. Clear, concise emails, and texts. No vagueness that requires back-and-forth. Good spelling and grammar matters — you'll write to me daily, and to students and parents. Available weeknights and Saturdays. 16-18 hours/week. Classes run evenings Monday through Friday and Saturday mornings (current schedule at gracieuniversity.com/lapalma). You start about 30 minutes before the first class. You can often leave before the last one ends if no prospects need follow-up.
Current schedule:
Monday:
6:00 PM
•8:30
PM Tuesday:
5:00 PM
•8:30
PM Wednesday:
5:00 PM
•8:30
PM Thursday:
5:00 PM
•8:30
PM Friday:
6:00 PM
•7:30
PM Saturday:
8:45 AM
•1:00 PM Responsibilities Run the front desk: greet students and visitors, resolve issues Set up memberships and billing Answer phone, email, and text messages Track attendance Sell training gear and merchandise Take photos and videos of classes Make outbound sales calls and follow up with leads Benefits $20-22/hour Free training and retail discounts Room to expand the role as the school grows Hiring Process Apply via Indeed Send me a message that includes a book you liked recently Phone screen interview In-person interview
Pay:
$20.00
•$22.00 per hour Expected hours: 16.0
•18.0 per week
Benefits:
Employee discount Application Question(s): The description lists the required hours. Can you reliably work the hours listed? Ability to
Commute:
La Palma, CA 90623 (Required)
Work Location:
In person
Benefits
- Dental Insurance
- Discounts/Reimbursements