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Veterinary Receptionist Rocky Mountain Small Animal Hospital - 3.6 Highlands Ranch, CO Job Details Full-time $19 - $22 an hour 17 hours ago Benefits Health savings account Health insurance Dental insurance Flexible spending account Paid time off Uniform allowance Vision insurance Employee discount Qualifications Companion animal handling Customer communication Patient scheduling systems Medical software Client file management Veterinary clinic experience Administrative experience Clinical laboratory experience Pet care appointment scheduling Financial records management Attention to detail Financial record maintenance Desktop applications Animal patient charting Front desk Communication with pet owners Productivity software Animal training Documentation Handling Managing patient records Medical terminology Laboratory record keeping Veterinary administrative support Veterinary terminology Full Job Description Overview Join our growing veterinary team as a Veterinary Receptionist and become the friendly, organized face of Rocky Mountain Small Animal Hospital and Pet Resort! In this vital role, you will be the first point of contact for pet owners and clients, ensuring a smooth and welcoming experience from check-in to check-out. Your energetic and positive attitude will help foster trust and confidence in our services, while your attention to detail ensures efficient clinic operations. This paid position offers an exciting opportunity to be part of a compassionate team dedicated to animal health and client satisfaction. Duties Greet clients warmly, schedule appointments, and manage patient check-in and check-out using Ezyvet and Smartflow. Handle medical collections accurately, process payments, and maintain detailed financial records in compliance with veterinary administrative support standards. Communicate effectively with clients regarding veterinary terminology, treatment plans, boarding information and follow-up care instructions. Support veterinary staff by managing laboratory documentation, maintaining aseptic techniques during sample handling, and coordinating diagnostic procedures. Maintain organized front desk operations including answering phones, managing appointment calendars, petdesk communication with owners, and updating client records. Requirements Proven experience in a veterinary clinic setting or similar environment with knowledge of veterinary terminology and procedures. Strong customer service skills with the ability to communicate clearly and professionally with pet owners and team members. Familiarity with veterinary software systems suh as Ezyvet and Smartflow for scheduling, record keeping, and billing processes. Knowledge of animal handling techniques including dog training, animal restraint, and basic pet care practices. Experience with laboratory procedures, medical-surgical administrative support tasks is highly desirable. Ability to perform multiple tasks efficiently while maintaining a positive attitude and "yes" mindset in a busy environment. Basic proficiency in Microsoft Office applications for administrative tasks. Come work with an amazing growing team where your organizational skills and love for animals make a real difference! We are committed to supporting your growth through ongoing training opportunities in areas like animal anatomy knowledge, aseptic technique, animal behavior, and more—empowering you to excel as part of our compassionate veterinary team.

Pay:

$19.00 - $22.00 per hour Expected hours: 30.0 - 40.0 per week

Benefits:

Dental insurance Employee discount Flexible spending account Health insurance Health savings account Paid time off Uniform allowance Vision insurance

Experience:

Front desk: 2 years (Preferred) Ability to

Commute:

Highlands Ranch, CO 80126 (Required)

Work Location:

In person