Find & Apply For Receptionist Jobs in Parker, Colorado

Pay:

$22.00-$26.00 per hour | Full-time only About Us We believe a great pediatric healthcare experience starts the moment a family walks through our front door. Our goal is to make every child and parent feel welcomed, comfortable, and cared for—from their first phone call to the moment they leave our office. We are looking for a warm, friendly, dependable, and organized Front Desk Receptionist who enjoys working with children and families and takes pride in providing exceptional customer service. The ideal candidate is personable, detail-oriented, and able to multitask while maintaining a positive and professional attitude in a busy medical office. If you enjoy making people feel welcome, helping families navigate their appointments, and being an important part of a supportive healthcare team, we would love to hear from you! What You'll Do As the first point of contact for our patients and their families, you will play an important role in creating a welcoming and seamless experience.

Welcome our patients and families:

Greet patients and visitors with warmth and enthusiasm, both in person and over the phone, and respond to questions or direct inquiries appropriately.

Manage appointments and scheduling:

Schedule, confirm, and coordinate appointments in person, by phone, and by text to maximize patient satisfaction and maintain an efficient schedule.

Keep the office running smoothly:

Monitor patient arrivals, communicate with providers regarding patient flow, and help keep appointments on schedule.

Provide exceptional customer service:

Help children and parents feel comfortable, answer questions, and respond to concerns with patience, empathy, and professionalism.

Handle patient records and information:

Maintain accurate and up-to-date patient records, including personal, insurance, and financial information.

Verify insurance and eligibility:

Assist with insurance eligibility checks, review patient coverage information, and help ensure accurate billing and claims processing.

Manage payments and patient accounts:

Collect patient payments, record charges, update financial information, and assist with insurance claims and related follow-up. Maintain a clean and welcoming environment: Keep the reception area organized, clean, and sanitized.

Protect patient privacy:

Maintain strict confidentiality of patient and financial information and follow applicable privacy policies and procedures.

Support daily operations:

Follow office policies, communicate effectively with team members, and identify opportunities to improve efficiency and the patient experience. What We're Looking For Required qualifications: At least 1 year of customer service experience. Strong multitasking, organizational, and time-management skills. Excellent communication and telephone etiquette. A friendly, professional, and patient-focused attitude. Strong attention to detail and the ability to maintain accurate records. Ability to adapt to changing priorities and work efficiently in a busy environment. Basic computer proficiency and the ability to learn office software and electronic medical records (EMR) systems. Reliability, punctuality, and a strong sense of responsibility. Ability to maintain patient confidentiality.

Preferred qualifications:

At least 1 year of medical office experience. Previous experience in a pediatric practice or working with children and families. Experience with electronic medical records (EMR) systems. Experience with insurance eligibility and benefits verification. Familiarity with medical billing, patient accounts, and insurance claims. Our Ideal Candidate We are looking for someone who: Genuinely enjoys interacting with children and their parents. Understands that a warm greeting and a friendly attitude can make a big difference in someone's day. Is proactive, dependable, and willing to take initiative. Can balance multiple tasks without losing sight of the details. Communicates clearly and handles challenging situations with patience and professionalism. Works well independently and collaboratively as part of a team. Takes pride in creating a positive experience for every patient and family.

Compensation and Benefits Pay:

$22.00-$26.00 per hour, depending on experience and qualifications. 401(k) with employer matching. Health, dental, and vision insurance. PTO and sick time for eligible positions. Schedule Full-time opportunities. Approximately 34-40 hours per week. Monday through Friday, with rotating Saturdays. Shifts of 8 or 10 hours. Typical start times range from 7:00 AM to 9:30 AM. Typical end times range from 5:00 PM to 5:30 PM. Additional Requirements Successful completion of a background check. Ready to Join Our Team? If you are a friendly, organized, and compassionate individual who wants to make a meaningful difference in the experience of children and their families, we encourage you to apply! We look forward to meeting someone who shares our commitment to providing an exceptional patient and family experience.

Job Type:

Full-time Pay:

$20.00 - $24.00 per hour Expected hours: 34.0 - 40.0 per week

Benefits:

401(k) 401(k) matching Dental insurance Flexible spending account Health insurance Life insurance Paid time off Vision insurance

Experience:

medical office: 1 year (Preferred)

Work Location:

In person