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Receptionist
Lutz, FL

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Vetria Pet Wellness & Surgical Center

Veterinary Receptionist

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Job Description

About Us:
At Vetria, we are a family-owned veterinary practice dedicated to providing compassionate care for our furry patients and exceptional service to our clients. Our practice specializes in surgeries and major procedures and has a high volume of clients who trust us to be their partners in pet health. We pride ourselves on creating a warm and welcoming environment for both our clients and their pets.
Job Summary:
We are seeking a friendly and organized Veterinary Receptionist to join our team. In this role, you will be the main point of communication for our clients, ensuring they feel valued and well-informed during their visits. You will be responsible for managing a busy reception area, scheduling appointments, and providing excellent customer service.
Key Responsibilities:
Greet clients and their pets with a warm and welcoming demeanor. Manage a high volume of phone calls and schedule appointments efficiently. Check clients in and out, process payments, and maintain accurate records. Provide clients with information about services, procedures, and care instructions. Assist in maintaining a clean and organized reception area. Collaborate with veterinary staff to ensure seamless client and patient care. Address client inquiries and concerns with professionalism and empathy. Maintain and update client and patient files as needed.
Qualifications:
Previous experience as a receptionist or in a customer service role, preferably in a veterinary or medical setting. Strong communication and interpersonal skills. Ability to multitask and thrive in a fast-paced environment. Proficient with computer systems and veterinary software (experience with Covetrus Pulse is a plus). A genuine love for animals and a commitment to providing outstanding service to clients. Why Join Us? At Vetria, you will be part of a supportive family environment where your contributions matter. We value our team members and are committed to fostering a positive workplace culture. If you are passionate about animal care and enjoy interacting with clients, we would love to hear from you! Join us in making a difference in the lives of pets and their owners! We look forward to welcoming you to our team.
Job Type:
Full-time Expected hours: 30.0 - 35.0 per week
Experience:
Medical receptionist: 2 years (Required) Shift availability: Day Shift (Preferred) Ability to
Commute:
Lutz, FL 33549 (Required) Ability to
Relocate:
Lutz, FL 33549: Relocate before starting work (Required)
Work Location:
In person