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Administrative
Receptionist
Miami Lakes, FL
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Family Dentistry and Orthodontics of Miami Lakes

Front Desk Receptionist

Job Description

We are hiring a dedicated and friendly Dental Front Desk Receptionist to serve as the first point of contact for our patients. The ideal candidate will possess excellent communication skills and a passion for providing great patient service. This role involves managing patient interactions, coordinating treatment appointments, verifying insurance, and maintaining accurate medical records within a fast-paced environment. Duties Greet patients warmly and professionally, establishing a welcoming atmosphere upon arrival. Schedule and confirm appointments efficiently. Manage the daily appointment schedule for the doctor and hygienist. Verify insurance coverage and benefits. Manage patient check-in and check-out, including updating electronic health records and collecting payments. Handle multi-line phone systems with professionalism, providing clear and courteous communication to patients and providers. Review documentation for accuracy, including intake forms, medical history updates, and insurance information. Maintain organized medical records and ensure confidentiality in accordance with HIPAA standards. Requirements Proven experience in a dental office or healthcare administrative setting with strong front desk responsibilities. Familiarity with dental terminology and insurance verification processes. Knowledge of HIPAA regulations to ensure patient privacy and data security. Excellent customer service skills with the ability to handle sensitive situations professionally. Ability to multitask efficiently in a busy clinic environment while maintaining attention to detail. Join our team as a Dental Front Desk Receptionist and contribute to delivering exceptional patient care through organized operations and compassionate service!

•Must speak and write in English and Spanish fluently.

•

Office Hours:
Mon, Tues, Thurs:

8:10am-5:30pm

Wed:

9:40am-7pm

Sat:

7:40am-12pm (every Saturday)

Pay:

$17.00 - $20.00 per hour Expected hours: 39.0 - 40.0 per week

Benefits:

Employee discount Paid time off Application Question(s): Are you available to work all the dates listed: Monday to Thursday and Saturday mornings?

Experience:
Healthcare:

1 year (Preferred) front desk or customer service: 1 year (Preferred)

Language:

English (Required) Spanish (Required)

Work Location:

In person

Benefits

  • Paid Time Off (PTO)
  • Dental Insurance
  • Discounts/Reimbursements
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