Find & Apply For Receptionist Jobs in Winter Park, Florida

About The Edit Plastic Surgery The Edit Plastic Surgery is a female founded boutique aesthetic plastic surgery practice in Winter Park, Florida. Our philosophy centers on personalized care, attention to detail, and creating an elevated patient experience from the very first interaction. As a growing practice, we are looking for a motivated, personable, and highly organized individual who is excited to be part of building something special. About the Position We are seeking a Patient Experience & Office Coordinator to serve as the welcoming face of The Edit while playing an integral role in the daily operations and growth of the practice. This position extends well beyond traditional front desk responsibilities. The ideal candidate is someone who takes initiative, is capable of multiple roles, and genuinely enjoys connecting with people. We are looking for someone who can anticipate needs, solve problems independently, and take ownership of their responsibilities. As one of the first members of our team, you will have the unique opportunity to help shape the patient experience and operational foundation of The Edit. Key Responsibilities Patient Experience & Communication Serve as the primary point of contact for patients, providing a warm, professional, and welcoming experience. Manage incoming calls, emails, website inquiries, and patient communications. Coordinate patient consultations, appointments, and follow-up visits. Build meaningful relationships with patients while maintaining discretion and confidentiality. Ensure every patient interaction reflects the elevated standards of The Edit. Patient Coordination & Scheduling Assist with surgical scheduling and coordination with outside surgical facilities. Prepare and communicate surgical quotes, payment information, and scheduling details. Follow up with prospective patients after consultations and assist them through the scheduling process. Maintain accurate patient records and documentation within the electronic medical record system. Coordinate preoperative and postoperative appointments. Office Administration & Operations Oversee daily front office operations to ensure an organized and efficient workflow. Process patient payments, collect deposits, and maintain accurate financial records. Manage office supplies, inventory, and vendor communications. Assist with implementing office policies, procedures, and administrative systems. Identify opportunities to improve office efficiency and the overall patient experience. Practice Growth & Marketing Support Assist with managing new patient inquiries and maintaining organized lead follow-up. Support patient retention and relationship-building initiatives. Assist with coordinating marketing efforts, social media inquiries, and special events as needed. Contribute ideas and take initiative in helping the practice grow.

Qualifications Required:

Exceptional interpersonal and communication skills. Strong organizational abilities and attention to detail. Professional, polished, and friendly demeanor. Ability to multitask, prioritize responsibilities, and work independently. Comfortable learning new software and technology. Dependable, punctual, and committed to maintaining a consistent work schedule. A proactive mindset and willingness to take on responsibilities beyond a traditional receptionist role.

Preferred:

Previous experience in plastic surgery, dermatology, medical aesthetics, or a concierge medical practice. Experience with patient scheduling, surgical coordination, or medical office administration. Familiarity with electronic medical records (EMR), CRM systems, and payment processing. Experience in luxury hospitality, customer service, or patient-facing sales. What We're Looking For Above all, we are looking for someone who takes pride in their work and genuinely cares about the people they serve. The right person is detail-oriented, resourceful, and confident communicating with patients. They understand that exceptional service is about more than being friendly — it's about anticipating needs, following through, and making every interaction feel thoughtful and seamless. Because The Edit is a growing practice, flexibility, adaptability, and a willingness to take initiative are essential. Why Join The Edit? This is an opportunity to become part of a growing plastic surgery practice from the beginning, working directly alongside the founder and helping establish the systems, culture, and patient experience that will define The Edit. We value professionalism, collaboration, accountability, and a genuine commitment to delivering exceptional patient care.

To Apply:

Please submit your resume along with a brief introduction explaining why you would be a great fit for The Edit Plastic Surgery. We look forward to meeting you!

Pay:

$24.00 - $26.00 per hour

Work Location:

In person