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Front Desk Receptionist for Pediatric Office Creekview Pediatrics LLC Suwanee, GA Job Details Full-time $18 - $21 an hour 15 hours ago Benefits Health insurance Paid time off 401(k) matching Qualifications HIPAA Multi-line phone systems Typing Clerical experience Medical terminology Full Job Description Job Summary Join our vibrant pediatric office as a Front Desk Receptionist and become the welcoming face of our healthcare team! In this energetic role, you will be the first point of contact for patients and their families, ensuring a smooth and positive experience from check-in to check-out. Your enthusiasm, organizational skills, and medical administrative expertise will help foster a caring environment where children and parents feel valued and supported. This paid position offers an exciting opportunity to contribute to pediatric healthcare delivery while honing your administrative and clinical support skills. Duties Greet patients and visitors warmly, providing excellent customer service while managing appointment scheduling and patient check-in/check-out procedures. Verify patient insurance coverage, process payments, and handle medical collections efficiently using eClinicalWorks. Manage electronic health records (EHR), ensuring accurate documentation review, medical records management, and compliance with HIPAA confidentiality policies. Assist with medical billing tasks including CPT coding (Current Procedural Terminology), ICD-9/10 coding (International Classification of Diseases), and Medicare claims processing. Answer multi-line phone systems with professional phone etiquette; schedule appointments and coordinate follow-up care plans. Maintain organized filing of medical records, clinical documentation, and office supplies; perform clerical duties such as data entry, typing, filing, and 10-key typing. Support clinical staff by preparing patient charts, reviewing documentation for accuracy, and facilitating communication between providers and families. Experience Prior clinic experience in a pediatric or medical office setting is highly preferred. Demonstrated proficiency with eClinicalWorks. Strong knowledge of health insurance processes including medical billing, medical collection procedures, and health information management. Familiarity with medical terminology, CPT coding, ICD coding (ICD-9/10), HIPAA regulations, and Medicaid guidelines. Bilingual abilities are a plus to effectively communicate with diverse patient populations. Excellent customer service skills with a professional phone manner; ability to handle multiple tasks efficiently in a fast-paced environment. Computer skills including Microsoft Office Suite for documentation review, appointment scheduling, and administrative support. Previous experience working in a pediatric or dental clinic is advantageous but not required; training will be provided for specific office procedures. Join us in making a difference in children's health by providing compassionate support at the front desk! This position is fully paid and offers a dynamic work environment where your organizational talents and healthcare knowledge can shine.

Pay:

$18.00 - $21.00 per hour Expected hours: No less than 40.0 per week

Benefits:

401(k) matching Health insurance Paid time off

Work Location:

In person