Find & Apply For Receptionist Jobs in Johnston, Iowa

About Mindlance:

Advance your career with Mindlance! We have been connecting talented IT professionals with world-class companies since 1999. Mindlance is here to help you to find the perfect fit with just the right company. Currently, we are seeking an Operational Analyst for an exciting career growth opportunity. Make your next big career move with the kind of position that will allow you to be genuinely passionate about the work you do! Our recruiters will work closely with you to help you get the edge over the competition. Let Mindlance advocate for you

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Job Title:

Receptionist/ Front Desk Clerk Location:

Johnston, IA 50131

Duration:

12 months What is the schedule for this job? 7am

• 6pm CST, Monday
• Friday and 8 am
• 12 pm

CST, Saturday Pay Range:

$17 to 18/Hr.

About the role:

Provides information/solutions as frontline support to channel partners/customers/Company personnel on product related inquiries on moderately complex policies, issues and concerns to optimize customer satisfaction and retention. Key Responsibilities of the

Job:

Provide advanced product/service information and respond to complex customer questions about the product/service. Record and process custom/special orders that may require additional resources for delivery and coordinate with those teams as required. Respond to more advanced issue escalations promptly and appropriately; provide managerial approvals as required. Make calls (by telephone or in person) to allocated customers to develop new relationships. Act as a first point of contact for resolving customer queries and complaints.

Mandatory requirements: Very limited (0 to 3 months) Experienced practitioner able to work unsupervised (13 months to 3 years) High School diploma or equivalent GED required Associates / Bachelor's degree preferred Preferred requirements

Skill:

Maintain the ability to adapt to the changing business needs and customer requirements Knowledge of agriculture, turf (mowers) and utility vehicles. Prior work experience in Agriculture or Technology dealer channels.

Education/Certification:

HSD or GED Associates / Bachelor's degree preferred Bi-lingual (English and Spanish) required

Pre-Screening Question:

Why do you want to work as a Customer Support Representative? How do you handle a fast-paced work environment? How would you handle an angry or frustrated customer? What steps do you take when troubleshooting a customer issue?

Benefits:

Health insurance 401(k) Dental Insurance Vision Insurance Referral Program Travel Allowances Apply Now If you're excited about joining Mindlance as a [ Receptionist/ Front Desk Clerk ], we'd love to hear from you.

EEO:

"Mindlance is an Equal Opportunity Employer and does not discriminate in employment on the basis of

• Minority/Gender/Disability/Religion/LGBTQI/Age/Veterans.

"

Pay:

$17.00

• $18.

00 per hour

Benefits:

401(k) Dental insurance Health insurance Referral program Vision insurance

Work Location:

In person