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Administrative
Receptionist
Evergreen Park, IL

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Maya Medical Centers SC

Front Desk Receptionist

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Job Description

Our primary/immediate care clinic is hiring a Front Desk Receptionist to be the first face our patients see. You'll handle check-in and check-out, keep a busy multi-provider schedule moving, and make sure every patient leaves feeling taken care of. Epic experience is required for this role. What you'll do Greet and check in patients, verify demographics and insurance, and collect copays and balances Schedule, reschedule, and confirm appointments in Epic. Answer a high volume of calls and route messages to the right care team through Epic. Verify eligibility and benefits; flag referrals and prior authorizations before the visit Check patients out, book follow-ups, and provide after-visit summaries Reconcile the daily payment batch Keep patient flow moving and let providers know when the schedule slips Scan and index documents into the EHR and maintain accurate records Protect patient privacy and stay HIPAA compliant at all times What you need High school diploma or equivalent 1+ years of front desk experience in a medical office Hands-on Epic experience — registration, scheduling, and In Basket Working knowledge of copays, eligibility, and referrals Accurate data entry and strong attention to detail A calm, friendly presence in a fast-paced clinic Nice to have Primary care experience Familiarity with medical terminology Prior authorization or referral coordination experience
Pay:
$16.00 - $19.00 per hour Expected hours: 35.0 - 40.0 per week
Benefits:
401(k)
Experience:
Medical office: 1 year (Required)
Epic:
1 year (Required)
Work Location:
In person

Benefits

  • 401(k) Plans
  • Dental Insurance