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Administrative
Receptionist
Hennepin, IL
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Bureau Putnam Marshall County Health Department

Front Desk Receptionist

Job Description

Front Desk Receptionist Hennepin, IL 61327 From $16 an hour - Part-time Front Desk Receptionist

GENERAL DEFINITION OF WORK

Performs fundamental administrative support work; does related work as required. Work is performed under regular supervision.

TYPICAL TASKS

General Office Reception. Provides initial contact for services to citizens; Greets citizens/clients in a friendly, professional manner; assesses initial client needs; directs client to appropriate staff member or refers to appropriate service providers; explains routine departmental policies and procedures for the public or assists in resolving citizen complaints; assists with the maintenance of filing systems; assists with copying, sorting and mailings as needed; updates bulletin board in waiting room; distribute incoming mail and U.P.S. packages; transports outgoing mail at the end of each work day; submits news releases prepared by Directors to media outlets;

•

WIC & Immunization Clinics :

Pulls and assembles charts as needed; creates insurance receipts as requested; schedules appointment for program services; provides program or client information or records over the phone or by fax or mail to schools, medical/health providers and clients; handles time sensitive information appropriately. Receipts. Accepts payments and creates receipts in Quick Books Accounting.

•

Clinics:

Types, formats, and revises documents, forms, records and reports from written or verbal instructions; reviews and corrects documents for accuracy and completeness; schedules immunizations in coordination with Public Health Nurse and dental clients in coordination with dental staff.

• Billing.



Checks client eligibility; bills for services with the UPP program. Reviews the billing codes in the billing system every six months.

• Bank Deposits.



Prepares or reviews bank deposits.

• Data Entry.



Completes data entry as needed. . Coverage for other offices as needed.

• Follows all Health Department Personnel Policies; Maintains confidentiality at all times; All health department employees have an emergency response role and may be expected to respond to threats to the public's health; these may include, but are not limited to, requirements to work longer shifts, nights or weekends, and to perform duties different than the daily routine; other duties as assigned.

• Other duties as assigned

KNOWLEDGE, SKILLS AND ABILITIES

General knowledge of office practices, procedures & departmental services; ability to type, utilize computer programs, make mathematical calculations and maintain filing systems; ability to establish and maintain effective working relationships with other employees; deals with the general public in a professional and courteous manner; professional appearance.

EDUCATION AND EXPERIENCE

Any combination of education and experience equivalent to graduation from high school, some administrative support computer and customer service experience.

SPECIAL REQUIREMENTS

Possession of a valid IL driver's license; ability to provide reliable transportation for work assignments; possession of appropriate level of automobile insurance as specified in the Department's personnel policies; able to lift and move at least 50 lbs; satisfactory criminal background check and drug test.

Job Type:
Part-time Pay:

From $16.00 per hour

Benefits:

Retirement plan

Experience:

Customer service: 1 year (Preferred)

Work Location:

In person

Benefits

  • Dental Insurance
  • Other Retirement and Savings
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