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Administrative
Receptionist
Lansing, IL

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Front Desk Staff

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Job Description

Overview We are seeking a dynamic and friendly Front Desk Staff member to be the welcoming face of our organization. In this vital role, you will serve as the first point of contact for visitors and clients, ensuring a positive and professional experience from the moment they arrive. Your energetic approach and excellent communication skills will help foster a warm, organized, and efficient environment. This paid position offers an exciting opportunity to develop your office management and customer service skills while contributing to a vibrant team. Responsibilities Greet visitors and clients warmly, providing exceptional customer service with professionalism and enthusiasm Answer multi-line phone systems promptly, directing calls accurately and courteously using proper phone etiquette Manage front desk operations including handling mail, scheduling appointments, and maintaining visitor logs Assist with office management tasks such as organizing supplies, maintaining cleanliness, and supporting administrative functions Use Microsoft Office applications to prepare documents, emails, and reports efficiently Support clerical duties including data entry, proofreading correspondence, and managing calendars for staff or executives Provide support for client communication by answering inquiries and facilitating smooth interactions Skills Bilingual proficiency (preferred but not needed) to communicate effectively with diverse clients and visitors Strong office management skills with experience in handling multiple tasks simultaneously Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and general computer literacy Previous office or administrative experience demonstrating organizational skills and attention to detail Excellent phone answering skills with knowledge of multi-line phone systems and phone reception best practices Demonstrated customer service expertise with a friendly, professional demeanor Strong typing speed for efficient data entry and document preparation Ability to proofread documents accurately while maintaining high standards of clarity and professionalism Effective time management skills to prioritize tasks in a fast-paced environment Experience as a personal assistant or in calendar management is a plus Join us in creating a welcoming atmosphere where organization meets exceptional service! This role is perfect for motivated individuals eager to grow their administrative skills while making meaningful contributions every day.
Pay:
From $15.00 per hour Expected hours: 40.0 per week
Work Location:
In person