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Receptionist
Mount Prospect, IL

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The Picklr Mount Prospect

Front Desk Coordinator

Entry-Level JobVerifiedNo experience needed

Job Description

Company Overview:
The Picklr is positioned to be one of the most influential voices in pickleball and is already the industry leader of indoor clubs. Pickleball is the fastest-growing sport in the world, and The Picklr is meeting the demand for the ultimate pickleball experience with an inspiring, athlete-driven brand. If you're ready to work hard and play hard, come join our team.
Responsibilities:
  • (Please note: Duties, responsibilities, and activities may change or new ones may be assigned at any time with or without notice.
  • Answer phone calls and messages that come into the club
  • Greet and check in members for their reservations
  • Assist with always keeping the Club clean and orderly
  • Provide members with the best experience possible Qualifications:
  • Experience in customer service
  • Experience with technology Hourly Rate and shift:
  • $15/hour
  • 15-30 hours per week, shifts will vary as club is open from 6a to midnight daily Roles and Responsibilities
  • Role #1
  • Play by Point (Court Reservation Software) ○ Checking in members and guest, collecting/adding payment prior to use of the club and transactions on a weekly basis ○ Assist guest with memberships, and members with event registration and reservations
  • Role #2
  • Customer service ○ Assist when people enter the club ○ No messages left unread on our member communication platforms ○ Answering/Completing phone calls ○ Accommodating daily questions members/guest may have ○ Make sure things are clean at the beginning and end of each shift ■ Refill toilet paper, hand towels, and soap if needed ■ Empty garbage cans ■ Wipe down bathrooms ■ Pick up debris
  • Role #3
  • Running Programs ○ Correctly run the programs that occur during your shift
  • Role #4
  • Membership Sales ○ Promote the club and membership opportunities ○ Know the membership well enough to sell over the phone, in the club, or in public ○ Complete the Member Retention Program during each shift
Job Type:
Part-time Pay:
$15.00 per hour
Benefits:
Employee discount Flexible schedule
Work Location:
In person