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Receptionist
Newton, KS
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Now viewing: Evening & Night Audit Front Desk Receptionist
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Holiday Inn Express and Suites

Evening & Night Audit Front Desk Receptionist

Job Description

Evening Shift hours: 3pm-11pm Night Audit hours: 11pm-7am Ability to work holidays and weekends A successful Front Desk agent serves as the primary point of contact for guests, managing the compete check-in and check-out process, handling reservations.
  • Answering incoming telephone calls from prospective and existing guests
  • Assisting guests with hotel reservations
  • Assigning rooms and suites to guests
  • Processing credit card transactions for lodging, room service and other hotel costs
  • Transferring phone calls to guest rooms
  • Providing guests with wake-up phone calls
  • Assisting with guest requests and complaints
  • Maintaining accurate records of guest charges
Pay:
$10.00 - $14.00 per hour Expected hours: 30.0 - 40.0 per week
Education:
High school or equivalent (Preferred)
Experience:
Hotel experience: 1 year (Preferred)
Work Location:
In person
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