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Now viewing: Front Desk Coordinator
DO
Darr Orthopedic Clinic
Front Desk Coordinator
Job Description
Overview We are seeking a highly organized and personable Front Desk Coordinator to serve as the first point of contact for our Orthopedic office. This position requires excellent communication skills, and the ability to work in a fast pace enviroment. Job duties consist of check-in/out, collecting co-pays, deductibles,co-insurance,and scheduling appointments. The successful applicant will demonstrate proficiency in office technology, multitasking, and client communication to ensure smooth daily operations. Athena EMR and Orthopedic experience preferred but not required. Duties Greet visitors and clients warmly, ensuring a positive first impression while managing check-in procedures. Answer multi-line phone systems promptly and professionally, directing calls accurately and efficiently. Manage appointment scheduling and calendar coordination using productivity software and Google Workspace tools. Handle clerical tasks such as proofreading documents, managing correspondence, and preparing Word processing files. Assist with client communication by providing information, answering inquiries, and ensuring excellent customer support. Maintain a clean, organized front desk area while adhering to office protocols and phone etiquette standards. Skills Proficiency in Microsoft Office Suite (Word, Excel) and Google Workspace applications for document creation and data management. Strong computer literacy with experience in data entry, spreadsheets, and productivity software to enhance efficiency. Excellent organizational skills with the ability to prioritize tasks effectively in a fast-paced environment. Bilingual abilities are highly desirable to serve diverse client needs effectively. Skilled in phone communication, including multi-line systems and professional phone etiquette. Capable of handling confidential information with discretion while maintaining high levels of accuracy in proofreading and documentation. Join our team as a Front Desk Coordinator to deliver outstanding administrative support while fostering a welcoming atmosphere for visitors and staff alike!