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GI
GAUDETTE INSURANCE AGENCY
Receptionist
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Job Description
Receptionist
GAUDETTE INSURANCE AGENCY - 4.0
Whitinsville, MA Job Details Full-time $43,500 - $53,000 a year 3 days ago Benefits Health insurance 401(k) Paid time off Qualifications Customer communication Microsoft Excel Microsoft Outlook Multitasking Attention to detail Task prioritization Organizational skills Productivity software
Full Job Description Job Overview:
As a Receptionist at Gaudette Insurance Agency, you will be the first point of contact for clients, visitors, and callers, ensuring they receive a welcoming and professional experience. You will handle a variety of administrative and clerical duties to support the agency's daily operations, contributing to the efficient functioning of the office and customer satisfaction.
Key Responsibilities:
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Client & Visitor Interaction:
o Greet clients, visitors, and vendors in a professional and courteous manner. o Answer incoming calls, direct them to the appropriate department or personnel, and take messages as needed. o Ensure that clients feel comfortable and attended to while waiting.
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Administrative Support:
o Perform general office duties.
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Communication and Coordination:
o Notify agents and management of any urgent messages or client requests.
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Billing and Payments Support:
o Assist clients with basic inquiries about billing, payments, and policy details. o Accept payments, process receipts, and direct inquiries to the appropriate department for policy-related questions.
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General Office Management:
o Assist with mail distribution and document handling.
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Customer Service Excellence:
o Provide outstanding customer service by addressing client inquiries promptly and professionally. o Handle any customer concerns and direct them to the appropriate personnel for resolution. o Demonstrate knowledge of the agency's products and services to assist clients as needed.
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Operational Support:
o Assist Account Managers with various tasks as needed.
Pay:
$43,500.00 - $53,000.00 per year
Benefits:
401(k) Health insurance Paid time off
Work Location:
In person
Benefits
- Paid Time Off (PTO)
- 401(k) Plans
- Health Insurance
- Dental Insurance